Job Description: Accounts & Customer Coordination Executive — Supplify

Company: Supplify (B2B MRO E-commerce) Location: Mumbai Reporting to: Founder / Operations Head Experience: 1-4 years Employment Type: Full-time

About Supplify

Supplify is a B2B MRO (Maintenance, Repair & Operations) e-commerce platform connecting industrial buyers with quality suppliers. We're scaling our order operations and need someone who can own both the numbers and the relationships.

Role Summary

This is a dual-charter role: you'll manage day-to-day accounts while also owning customer-facing follow-up — order tracking, payment reminders, and coordination between clients and internal/vendor teams. Ideal for someone detail-oriented with accounts but equally comfortable picking up the phone to chase a payment or resolve a delivery query.

Key Responsibilities

Accounts &
- Maintain day-to-day bookkeeping (sales, purchase, expense entries) in Tally/Zoho Books or equivalent
- Generate and track invoices, GST compliance basics, and payment reconciliation
- Prepare monthly receivables/payables reports




- Coordinate with CA/auditor for periodic filings

Customer Follow-up & Coordination
- Track open orders end-to-end — from confirmation to delivery
- Proactively follow up with customers on payment status and pending dues
- Liaise between customers, vendors, and logistics to resolve delays or discrepancies
- Maintain a clean CRM/tracker of customer interactions and order status
- Escalate unresolved issues with context, not just flags

Must-Have Skills
- Working knowledge of basic accounting (entries, GST, reconciliation) — Tally/Zoho/Excel proficiency
- Organized, doesn't let things fall through cracks
- Clear, professional communication (Hindi + English; Marathi a plus for Mumbai vendor base)

Good-to-Have
- Prior B2B/trading/distribution experience
- Familiarity with e-commerce order management tools
- Basic Excel reporting (pivot tables, straightforward dashboards)

What We're NOT Looking For
- Pure

📌 Accounts & Customer Coordination Executive Supplify (Mumbai City)
🏢 Mukund Overseas
📍 Mumbai City