India - Hyderabad

JOB ID: R-247226 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 19, 2026 CATEGORY: Corporate Services

What You Will Do

Key Responsibilities:
- Act as an IT App Ownership Delegate, fulfilling operational governance and platform stewardship responsibilities.
- Serve as a ServiceNow Administrator, handling change requests (CRs), CAB participation, approvals, and closures.
- Maintain accuracy of Configuration Items (CIs) and manage Knowledge Base (KB) documentation and SOPs.
- Create and maintain documentation for configurations, standard operating procedures (SOPs), and change management activities.- Execute regular IS SOX activities, coordinating evidence gathering with Business Owners, IT Application Owners, and Platform Owners.
- Support compliance validation through audit readiness activities and adherence to corporate controls.
- Manage admin account provisioning and privileged access governance to maintain oversight of system-level permissions.
- Conduct annual service account password rotations and confirm ownership validation.




- Perform access provisioning and de-provisioning, along with privileged access reviews to uphold security compliance.
- Maintain usage metrics and license management processes for cost efficiency and compliance tracking.
- Coordinate system downtime notifications, ensuring effective communication with business stakeholders.

What We Expect of You

We are all different, yet we all use our unique contributions to serve patients. The collaborative and detail-oriented skilled we seek is a technical problem-solver and service-minded administrator with these qualifications:
Basic Qualifications
- Master’s / Bachelor’s degree and 8 to 12 years of Computer Science, IT or related field experience.- Experience managing Information systems, permissions, and configurations in a SaaS or On-prem environment.
- Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications
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📌 Specialist Is Business Systems Analyst (Hyderabad)
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