Job Summary

Key Responsibilities
- Manage the day-to-day operations of the café/QSR outlet.
- Supervise, train, and motivate the café team to deliver excellent customer service.
- Ensure compliance with food safety, hygiene, and quality standards.
- Monitor inventory, stock levels, and coordinate timely procurement of supplies.
- Handle cash management, billing, and daily sales reconciliation.
- Maintain optimal staffing levels and prepare employee duty rosters.
- Address customer queries, feedback, and complaints in a professional manner.
- Monitor sales performance and implement strategies to achieve revenue targets.
- Control food costs, wastage, and operational expenses.
- Ensure cleanliness, equipment maintenance, and overall outlet presentation.
- Prepare daily, weekly, and monthly operational and sales reports.
- Coordinate with vendors and support departments to ensure uninterrupted operations.

Required Qualifications
- Bachelor's degree or Diploma in Hotel Management, Hospitality Management, or a related field.




- Graduation in any discipline with relevant QSR experience will also be considered.

Experience
- 3-6 years of experience in café, restaurant, or QSR operations.
- Minimum 1-2 years of experience in a supervisory or managerial role.

Required Skills:
- Strong leadership and team management abilities.
- Excellent customer service and communication skills.
- Knowledge of food safety and hygiene standards (FSSAI/HACCP preferred).
- Experience with POS systems and billing software.
- Inventory and stock management skills.
- Cash handling and basic financial reporting knowledge.
- Ability to work under pressure in a fast-paced setting.
- Proficiency in MS Office.

Key Competencies
- Team Leadership
- Customer Relationship Management
- Operations Management
- Inventory Control
- Sales & Revenue Growth
- Problem Solving
- Time Management
- Decision Making
- Attention to Detail
- Adaptability

Preferred Industry
- Quick Service Restaurants (QSR)
- Caf

📌 Cafe Manager: Qsr (Nashik)
🏢 QTONET PRIVATE
📍 Nashik