About Axis My India

Axis My India Limited is
India’s leading consumer data intelligence company, committed to enabling
data-driven decision-making. It has launched the "A" App, a
people empowerment platform designed to enhance the lives of a billion citizens
by providing access to authentic information and practical solutions for
everyday needs. The app follows a PHYGITALGoogle
Cloud and Google Gen AI, it continuously learns and improves to
deliver better user experiences. The company is spearheaded by Mr. Pradeep
Gupta who is a leading name in market research and is India’s top psephologist.

Roles & Responsibilities

The Business Operations Manager is responsible for
overseeing and optimizing the company's operational processes. This role
involves managing resources, developing strategies to improve efficiency, and
ensuring that all departments work cohesively towards the organization's goals.
The Business Operations Manager will collaborate with various teams to
implement best practices, resolve operational issues, and drive continuous
improvement.

Requirements

Key Responsibilities:

1. Operational
Strategy:

- Develop and implement operational strategies that align with the company's goals.

- Identify opportunities for process improvements and cost savings.

2. Process
Management:

- Oversee day-to-day operations to ensure that
business functions are efficient and effective.

- Streamline workflows to improve productivity and
reduce operational costs.

- Monitor and analyze operational metrics to ensure
targets are met.

3. Resource
Allocation:

- Manage resources, including personnel, equipment,
and budgets,



to maximize operational efficiency.

- Coordinate with department heads to ensure optimal
allocation of resources

4. Team
Leadership:

- Lead and mentor operations teams, providing
guidance and support to achieve department goals.

- Foster a culture of continuous improvement and
accountability.

5. Project
Management:

- Plan, execute, and oversee projects aimed at
improving business operations.

- Ensure projects are completed on time, within
budget, and meet quality standards.

6. Cross-Functional
Collaboration:

- Work closely with other departments such as
Finance, HR, Sales, and IT to ensure seamless operations.

- Act as a liaison between operations and other
departments to resolve issues and improve communication.

7. Compliance
and Risk Management:

- Ensure that all operations comply with company
policies, industry regulations, and legal requirements.

- Identify and mitigate operational risks.

8. Reporting
and Analysis:

- Prepare and present regular reports on operational
performance to senior management.

- Use data-driven insights to recommend and implement
improvements.

9. Vendor
and Supplier Management:

- Manage relationships with vendors and suppliers to
ensure quality and cost-effectiveness.





- Negotiate contracts and agreements to benefit the
company.

- Oversee customer service operations to ensure a high level of customer
satisfaction.

- Implement systems to handle customer feedback and improve service
delivery.

Qualifications:

Education: Bachelor’s degree in business administration, Operations
Management, or a related field. A master’s degree or MBA is preferred.

Experience: 5 to 9 years of experience in operations management, with at
least 3 years in a leadership role.

Skills:

Strong analytical and problem-solving abilities.

Customer Service and Satisfaction:

Excellent leadership and team management skills.

Proficient in project management methodologies.

Ability to work under pressure and manage multiple tasks simultaneously.

Knowledge of business software and tools (e.g., ERP, CRM).

Strong communication and interpersonal skills.

Certifications: Relevant certifications such as PMP (Project Management
Professional), Six Sigma, or Lean Management are advantageous.

Benefits

- Competitive salary and benefits package.

- Opportunity to work in a agile and growing company.

- Make a significant contribution to the company's success.

- Stay up-to-date on the latest industry trends and best practices.

At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office with alternate Saturdays off. If you thrive in a structured environment and are committed to excellence, we encourage you to apply.

📌 Operations Manager (Mumbai)
🏢 Recognized
📍 Mumbai