16 Aug
|
Fast2SMS
|
Bhopal
Customer Support Associate
- Fast2SMS
About the Role
Key Responsibilities:
- Guide users with account setup, SMS services, delivery concerns, and feature usage.
- Troubleshoot customer issues and provide timely resolutions.
- Maintain accurate records of customer interactions.
- Ensure follow-ups and high levels of customer satisfaction.
- Collaborate with internal teams to resolve customer issues efficiently.
Requirements:
- Good verbal and written communication skills (English & Hindi).
- Basic computer skills and familiarity with CRM tools.
- Solid problem-solving mindset and Willing to work in rotational shifts.
How to Apply:
-
or
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Associate (Bhopal)
🏢 Fast2SMS
📍 Bhopal