Responsibilities
- Prepare daily, weekly, and monthly MIS reports.
- Process and track online orders.
- Update inventory and product information.
- Generate sales, inventory, and order reports.
- Coordinate with warehouse and logistics teams for timely order fulfillment.
- Monitor returns, exchanges, and pending orders.
- Ensure data accuracy and resolve discrepancies.
- Maintain operational records and support day-to-day e-commerce activities.
Requirements:
- Bachelor's degree in any discipline.
- 1-3 years of experience in MIS, E-commerce Operations, Back Office, or Operations.
- Strong knowledge of Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, IF functions).
- Experience with Shopify or other e-commerce platforms is an advantage.
- Excellent analytical, organizational, and communication skills.
- High attention to detail and ability to work in a fast-paced environment.