Key Responsibilities
- Greet customers and provide professional assistance throughout their shopping experience.
- Understand customer needs and recommend suitable products.
- Achieve individual and store sales targets.
- Process sales transactions accurately through POS systems.
- Handle customer inquiries, complaints, and returns professionally.
- Maintain product displays, merchandising standards, and store cleanliness.
- Monitor stock levels and assist with inventory management and stock replenishment.
- Support visual merchandising activities and promotional campaigns.
- Assist in receiving, organizing, and labeling merchandise.
- Ensure compliance with company policies, procedures, and operational standards.
Required Qualifications
- High School Diploma, Graduate, or equivalent qualification.
- 2-5 years of experience in retail sales, customer service, or store operations.
- Strong communication and interpersonal skills.
- Basic knowledge of POS systems and inventory management.
- Ability to work in a fast-paced retail environment.
- Flexible to work shifts, weekends, and holidays as required.
Preferred Skills
- Sales and upselling techniques.
- Customer relationship management.
- Inventory control and stock management.
- Problem-solving and conflict resolution.
- Team collaboration and multitasking abilities.
Key Competencies
- Customer Service Excellence
- Sales & Target Achievement
- Product Knowledge
- Communication Skills
- Attention to Detail
- Time Management
- Teamwork
- Professionalism
Benefits
- Competitive salary package.
- Performance-based incentives.
- Growth opportunities and development opportunities.
- Employee discounts and benefits as per company policy.