Job Summary:

The Applications Administrator is responsible for the controlled administration
and support of in-house and third-party applications used by the Global Project
Management Office (PMO), ensuring compliance with IT policies, security
standards, and governance requirements. The role maintains system availability,
enforces appropriate access controls, and manages configuration baselines. Key
responsibilities include application onboarding and validation, approved change
and release management with documented testing evidence, and incident/service
request handling in line with agreed service levels. The position maintains
audit-ready records, monitors data integrity and master data quality, and
supports compliant reporting, extraction, retention, and archiving activities in
collaboration with PMO stakeholders, IT, and vendors.

Specific Responsibilities

• Manage and maintain the configuration of existing in-house and third-party
applications.
• Evaluate, test, and configure recent applications as required.
• Maintain configuration documentation and/or software.




• Track change and enhancement requests and software updates, and perform and
report impact analysis on the current configuration, automations, reports,
training, documentation, processes, etc.
• Plan and coordinate testing of changes and upgrades.
• Support development of user training and communications.
• Maintain user lists and perform user administration functions on the
supported applications.
• Monitor, track, triage and manage end user support requests.
• Provide end user support by diagnosing and resolving issues and answering
usage-related questions. Escalate problems to the software vendor as needed and
track through resolution.
• Periodically monitor the applications for data integrity. Notify end users
to make needed updates.
• Monitor and support archiving activities.
• Support development and implementation of processes for application
monitoring and maintenance.
• Identify process autom

📌 Application Administrator II (Chennai)
🏢 Emerson
📍 Chennai