Role Overview: As a LiveOps Co-ordinator at Side, you will be responsible for managing and executing live operations tasks to ensure smooth and engaging player experiences. This includes coordinating events, offers, and in-game content updates, working collaboratively with cross-functional teams to deliver high-quality live game content.

Responsibilities

- Build, plan, execute and implement offers, events, cosmetic content, and other live content
- Provide live service excellence to our players
- Collaborate with PMs, Content Designers, QV, marketing, production, and other LiveOps Coordinators to ensure that our content releases, event pacing and communication meet the highest standards
- Review and suggest implementation optimizations by combining expert knowledge of the game’s content with understanding of players’ engagement and spend drivers
- Handling TIDs and localization
- Configuration of live events
- Detailed documentation of events and campaigns
- Communication with PMs, Designers, DDs, artists and the rest of the team

Skills

- Attention to detail & highly organized
- Problem-solving - be able to quickly address issues that arise during live configurations and coordinate solutions across multiple disciplines
- Result Driven - comfortable with fast-paced environments and able to learn new tools or processes quickly




- Excellent oral and written communication skills
- Passionate about games, what keeps players engaged, and what causes them to spend
- A keen interest in F2P games, or a willingness to get familiar with the space

Experience

- LiveOps experience of 4 to 5 years in a gaming industry is mandatory
- Cross-Disciplinary Collaboration
- Knowledge or willingness to learn tools like JIRA, Excel

What we offer:

- The prospect to join our growing business at an exciting time.
- Dynamic and entrepreneurial culture.

Who we are:

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

For more information, visit www.side.inc.

📌 LiveOps Co-ordinator (Hyderabad)
🏢 Important Group
📍 Hyderabad