16 Aug
|
Important Group
|
Mumbai
16 Aug
Important Group
Mumbai
Responsibilities:
• Delivery of consulting services to install,
configure, and integrate software products from ServiceNow with a focus on the
ITOM based products (discovery, service mapping, configuration management,
event management)
• Develop Custom patters as required through
scripting and software development
• Prepare technical documentation as specified
in customer contracts and as internally required
• Support the development and growth of the
services delivered by InMorphis
• Support sales of software and services
through demonstrations, Proof of Concepts, and customer presentations
• Deliver projects on customer premise or
remotely as required.
• Provide value -based assessments and
workshops to help the customer maximize business results from ServiceNow
software
Requirements
- ServiceNow experience
with discovery, event management, service mapping, and configuration
management (CMDB) is crucial
- Accreditations /
certifications in ServiceNow System Administrator and products such as
Discovery, Service Mapping, and ITOM are preferred
- 3 -5 years in a
consulting position, delivering software implementation engagements
- Experience in multiple
application architectures and supporting technologies
- Expertise with
scripting languages such as PERL, JavaScript, Python, or Shell
- Web service proficiency
(REST, SOAP) as well as XML and JSON knowledge
- Thorough knowledge
and/or experience working with Operating Systems (Linux, Windows)
- Knowledge of networking
concepts such as IP Addressing, Firewalls, ports
- Knowledge of relational
databases (MySQL, MSSQL, Oracle)
- ITIL knowledge with the
ability to relate concepts to implementation strategies • Experience with
ROI / value propositions for customers software implementation
- Excellent
communications skills required – verbally with all levels of customer IT
and business management as well as written with technical assessments and
project related reports
- Consultative skills for
software service delivery to lead customers to improve their processes and
organizational models.