About the Role
We are looking
for a proactive and hands -on IT Support Engineer to serve as a point of contact
for all technology -related needs within the organization.
Key Responsibilities
• Manage IT helpdesk tickets and
provide timely resolutions
• Laptop and application setup
and troubleshooting issues such as account lockouts and password reset
• Install, configure, and update
authorized software applications as per organizational policies and following
due process
• Maintain inventory of IT assets
and software licenses and manage allocations
• Perform maintenance of IT
assets as required, coordinating with vendor where necessary
• Proactively perform support
activities and assessments to maintain stability