Job Description

We are looking for a motivated Application Support Analyst to support our team in our Gurgaon Office. This is a hybrid role that has a requirement of working at least three days a week in the office.

Manager – Finance Application Support (FP&A;)

You will be joining the Application Support Team for the Finance Strategic Insights Group, responsible for supporting the Financial Applications used by Marsh FP&A.; You will also be responsible for the management of the financial reporting (data governance) hierarchies and managing access to Financial Systems

We will count on you to :

Key Responsibilities:
- Act as first line product support for the Planning and Reporting Applications and the Salary Planning Capture System (SPCS)
- Review and triage support items for other applications used by Marsh FP&A;
- Monitor the Ticket Log, ensuring all incidents and requests are addressed within assigned SLA
- Prepare monthly ticketing reporting, identifying repetitious issues
- Deliver the daily, monthly and quarterly support activities as assigned, such as data copies,



month end close, forecast close
- Manage all Data Governance requests and communications, partner with Data Governance team to review and correct issues
- Work closely within a small team of product support analysts
- Maintain training documentation and provide training to FP&A; colleagues on how to effectively use the Financial Systems functionality
- Maintain existing process documents and templates and create new documentation as required

What you need to have:
- Working experience of 6 - 8 years in finance role.
- Exceptional Excel skills a must
- Meticulous attention to detail and ability to work independently
- Experience working in a support role a robust plus
- Ability to balance participation in special projects with daily deliverables (time management)
- Excellent documentation skills
- Ability to work with a global and diverse colleague base across multiple time zones
- Knowledge of the

📌 Manager Finance Application Support (Gurugram)
🏢 Marsh
📍 Gurugram