Job Description

Job Requirements

Role/Job Title: State Head-Home Loan and Suvidha LAP

Business: Retail Banking

Function department: Home Loans

Job Purpose

State Head – Home Loan and Suvidha LAP, direct plays a pivotal role in driving the acquisition and growth of the Home Loan/Suvidha portfolio by leveraging the bank's existing customer base. This role is responsible for sourcing business through internal channels, managing a high-performing sales team, and ensuring superior customer experience. The position demands strong leadership, cross-functional collaboration, and adherence to compliance standards to meet business targets across assigned geographies.

Key Responsibilities

Primary Responsibilities
- Business Acquisition
- Generate Home Loan leads and drive disbursements through the bank's customer base across branches.
- Collaborate with branch banking, relationship managers, and internal teams to identify and convert potential customers.
- Ensure productivity norms are met for lead conversion and disbursal.
- Team Management & Training




- Lead and manage a team of Sales Managers and Territory Managers.
- Train and motivate team members and branch staff on product features, sales processes, and customer handling.
- Relationship Management
- Build robust relationships with branch heads and cross-functional teams to facilitate smooth lead generation and closures.
- Act as the single point of contact for Home Loan requirements of existing customers in the area.
- Process & Compliance
- Ensure adherence to bank policies, processes, and regulatory guidelines.
- Coordinate with credit, operations, and legal teams to expedite approvals and documentation.
- Reporting & MIS
- Track and report daily, weekly, and monthly business performance.
- Share market feedback and insights with senior management for strategic refinement.

Secondary Responsibilities
- Maintain strong knowledge of Home Loan/Suvidha products, lending norms, and documentation.
- Identify and conve

📌 State Head-Home Loan and Suvidha LAP (Mumbai)
🏢 IDFC
📍 Mumbai