Job Requirements
Job Description: Lead Quality & Customer Assurance (Diversity Profile only)
Job DescriptionUnique Job RoleHead – Quality ControlFunctionISCM – Watches & Wearable Reporting toHead – Quality & Customer AssuranceBusinessISCM – W&WGradeL8;/L9Date23-07-24Job DetailsThis role is responsible for leading Quality and Customer Assurance for ISCM Watches& Wearables division in line with Company guidelines and policies with the objective of meeting the sourcing and manufacturing goals of quality, delivery, cost, capacity optimization.External Interfaces
Internal Interfaces
Suppliers / Vendor ecosystem
Production team
NPD team
Design team
Other ISCM watches team
IT team
Customer Service teams.
Finance team
HR team
Job RequirementsEducationGraduate/Post-Graduate in Engineering
Preferred Industries:Preferred Industries: FMCG / Pharma / Automobile / Consumer Electronics
Relevant ExperienceOver all 12 - 16 years
At least 4-5 years in leading Quality function in a precision Manufacturing industry in the current role / immediate previous role.




Exposure to multi locational Quality leadership encompassing mfg./assembly operations.
Behavioural SkillsHigh level of professionalism, integrity and commitment
Ability to influence key stakeholders
Ability to manage time and prioritise effectively
Ability to analyse complex data, draw connections and advocate a coherent strategy for improvement.
Advocate for quality standards
KnowledgeRetail and service industry
Quality strategy
Delivery adherence
Deep understanding about Manufacturing / Sourcing Processes.
Expected Process ContributionsExpected Process ContributionProcess OutcomePerformance MeasureQuality planningDevelop Quality Strategy in line with Company's Vision, Mission & Quality policy
Deploy and approve QMS department procedures for QC & CA
Define and review role of Overall department and Resource planning
Set Objectives, target and Initiatives in line with ISCM business plan
Conduct Benchmarking and drive implementatio

📌 Lead-Quality Control (Hosur)
🏢 Titan
📍 Hosur