Overview

POSITION SUMMARY
The Senior Officer – Process Compliance (Manufacturing) is responsible for ensuring continuous compliance with cGMP and GSP requirements and the sustainability of checks, controls, and CAPAs implemented across manufacturing lines at Contract Manufacturing (CM) sites.
This role involves providing training to CM personnel in line with Herbalife requirements, managing and reviewing investigations to ensure correct root cause identification, verifying the effectiveness of CAPAs, tracking open investigations, and providing routine status updates to management.

KEY RESPONSIBILITIES
cGMP & GSP Compliance
- Ensure adherence to cGMP and GSP requirements at all assigned Contract Manufacturing sites.
- Monitor and oversee shop floor activities to maintain quality and compliance standards.

Shop Floor Monitoring
- Conduct routine GMP rounds across shop floors, warehouses, and service areas.
- Review manufacturing and packaging operations to ensure compliance with Herbalife standards.
- Verify and monitor in-process parameters for:




- Powder manufacturing and packaging
- Granulation
- Compression and coating
- Capsule filling
- Tablet and capsule counter filling
- Stick packing operations
- Provide hands-on support to CM teams for troubleshooting issues encountered during manufacturing and packaging.
- Design, draft, review, and maintain batch manufacturing and packaging documents.

Investigations & CAPA Management
- Manage, facilitate, document, and review investigations to ensure:
- Accurate root cause analysis
- Implementation of effective corrective and preventive actions (CAPA)
- Compliance with cGMP and business requirements
- Conduct investigations for non-conformances in coordination with CM partners and Herbalife cross-functional teams.
- Support CM teams in identifying appropriate CAPAs and ensuring proper implementation.
- Verify the effectiveness and sustainability of implemented CAPAs.
- Track open investigations and action items, ensuring

📌 Sr Officer, Production (Paonta Sahib)
🏢 Herbalife
📍 Paonta Sahib