About Thoucentric:

- Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.

- We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.

- We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants robust coming with strong diverse background fueling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.

- Thoucentric is an ‘Ethos’ that epitomizes the essence of being a good human… living a life of purpose… being life itself! We are an extension of ourselves together! We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.

At Thoucentric, we work on various problem statements.

- The most popular ones are -

- Building capabilities that address a market need, basis our ongoing research efforts

- Solving a specific use case for a current or potential client based on challenges on-ground

- Developing new systems that help be a better employer and a better partner to clients

- All of these need the best of minds to work on them day-to-day; and we do exactly that!

- Your contribution to organization development is as important as outward facing consulting.

We are invested in both, employee growth and client success!

What is in it for You:

- Be part of the exciting Growth Story of Thoucentric!

- Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute to the organizational and practice initiatives.

- Constant learning curve with very approachable and intellectual group of consultants.

- Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.

Requirements

Role Summary: -

The role requires an individual to manage portfolio




across digital way of selling (Core-commerce, CRM, Marketing Automation etc).
Ideal candidate should have deep understanding of customer-facing
processes across sales, marketing, and services. The candidate should
be able to identify problems, understand the client’s
requirements, articulate them into user stories
liaise with implementation partners to get them developed
and delivered out on time.

Who you will work with: -

- Solution
Leaders (Client / Thoucentric / Integration partners)

- Software
Engineers

- Research
Teams (need basis)

Key Skills: -

Digital Commerce Implementation, Digital commerce
Architecture, Product Management, Stakeholder Management, Integrated CRM, UI/UX
enhancement

What will you do: -

- Product/
Program management
for implementing Digital Commerce platform for
client.

- Identify
and implement new solutions/technology to keep up with changing market
landscape.

- Have
a view of the end-to-end digital commerce execution and provide
insights on what's working and what can be better.

- Work
with multiple stakeholders across business and tech teams to drive
business objectives.

- Lead
client conversations in problem understanding and definition, translate
them into functional requirements and user stories to development sprints.

- Orchestrate
and take ownership of delivery; liaise with designers,
developers, testers, and other
stakeholders to deliver project on time.

- Provide
thought leadership for development of MVP/POC to aid pre-sales
and capability building or as per client requirement.

- Design
systems and processes to streamline measurement of KPIs and
identify key drivers of these KPIs.

Qualifications: -

- Strong
educational background in engineering, computer science, management,
commerce or related discipline or an MBA from a reputed
institute

- 4-10
years of experience in implementing systems or managing
portfolio related to the digital selling.

Required Abilities: -

- Understanding
of Architecture across products of Digital Commerce (Headless commerce,




Payments, Backend, Loyalty, CRM etc).

- Ability to
think through and clearly define MVP and North Star experiences for
B2B/B2C e-Commerce products.

- Strong
in problem solving and solutioning. Breaking down business brief into
structured deliverables.

- Ability
to understand levers of product value, usability, and quality.

- Ability to
think through and clearly define MVP and North Star experiences for
B2B/B2C e-Commerce products.

- Hands-on
experience in leveraging tech and working with data to drive
business objectives.

- Hands-on
experience in implementation/management of core-commerce
(Magento, Shopify etc.)/Marketplace / CRM / Marketing products.

- The
candidate should have shaped Martech decisions by influencing
platform choices, integrations, or strategy in an FMCG setup

- The
candidate should have hands-on strategic exposure/ context to AI/
Agentic AI in a marketing technology context

- Ability
to work on complex application/technical problem identification and
resolution.

- Comfortable
with applying technical solutions to business/technical problems through
customer interactions, design, debugging, testing, and
integration/implementation.

Personal Attributes

- Ability
to cope in a complex and fast-changing business environment and to respond
calmly and rationally to changing aspirations in a deadline-driven
situation

- Updated
with business and technical trends in
the Digital Commerce domain

- Work
independently on modules that may be used by one or more programs or
systems

- Relentless
in all aspects of product build, collecting feedback (system driven and
anecdotal), and iterate to improve

- Strong
planning and organizing skills including the ability to manage several
work streams simultaneously

- Excellent
communication skills with a capacity to present, discuss and explain
issues coherently and logically both in writing and verbally

- Good
influencing and persuasion skills with the ability to enthuse and inspire
multidisciplinary teams and build successful relationships at all
levels

- Good
team player, self-motivated and able to work on own initiative

- Clear
decision-making ability with the facility to judge complex situations and
assess when to escalate issues

- Ability
to balance conflicting and changing demands through prioritization and a
pragmatic approach

📌 Digital Commerce Consultant (Bengaluru)
🏢 Important Business
📍 Bengaluru