This role is for one of our clients

Industry: Outsourcing and Offshoring Consulting
Company Name: SourceIN Solutions

Seniority level: Associate level

Experience: 2+ yrs

Location: Ahmedabad

Job Type: full-time

₹4,00,000 - ₹6,00,000 a year

About the role

- Handle customer inquiries via phone, email, and chat

- Process and manage wholesale/bulk orders

- Coordinate with warehouse teams for inventory and shipment updates

- Resolve order discrepancies, returns, and customer issues

- Maintain accurate records in ERP systems (NetSuite, SAP, Dynamics, etc.)

- Support billing and account-related queries with internal teams

About the company

SourceIN has become a professional finance and accounting outsourcing service provider that can help you stay on top of the numbers game. We bring to you the right mix of financial and accounting talent, expertise,



and industry best practices to support your business

Must-have skills

customer support

Positive-to-have skills

Business Process Outsourcing - BPO, issue resolution

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Customer Service Representative (Ahmedabad)
🏢 Important Group
📍 Ahmedabad