Customer relationship executive -Malad west (Mumbai)

Customer relationship executive -Malad west (Mumbai)

16 Aug
|
Recognized
|
Mumbai

16 Aug

Recognized

Mumbai

Company Description

Hiring for our leading IT client

Job Description

Job Title: Customer Executive – Voice Process

Location: Malad West, Mumbai

Working Days: 5 days a week (2 rotational offs)

Shift Timing: 9:30 AM to 7:00 PM

Experience: Fresher to 2+ years

Process Type: Voice (Inbound/Outbound)

Job Description:

- Handle customer queries via phone professionally and efficiently

- Resolve issues and ensure customer satisfaction

- Maintain records of interactions and transactions

Requirements:

- Good communication skills in English and Hindi

- Basic computer knowledge

- Positive attitude and willingness to learn

Selection Process:

- 2 rounds of interview

Perks:

- Attractive salary package

- Performance-based incentives

Qualifications

Graduation mandatory

Additional Information

Nice to have

- Good verbal and written skills.
- Positive Communication and Interpersonal skills
- Domain Knowledge.

📌 Customer relationship executive -Malad west (Mumbai)
🏢 Recognized
📍 Mumbai

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