Highlights:-

- Full-Time Job
- Work from Office @ Jaipur
- Salary Offered - 2.6 - 3.2 Lacs Per Annum
- Strong English communication is a must

Primary Responsibilities:-

- Answer calls professionally to provide information about products and services or obtain details of complaints.
- Analyze customers' individual needs & issues to address them effectively and on time.
- Offer ideas and insights to customers as a means of helping to improve their overall experience.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Take general feedback from customers in order to help build a better product or develop a new service or policy.
- Investigate customers' issues, and troubleshoot them effectively.
- Document recurring issues and create SOPs to overcome them in future.
- Pass on feedback to the managers on key issues




- Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments, as well as actions are taken.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Eligibility Criteria:-

- A qualified graduate from any stream of studies
- Excellent computer & internet knowledge
- Hands-on MS office experience
- Better than average maths, and logical reasoning (+ points if you have excelled in any national level aptitude tests like CAT, MAT)
- Excellent written and oral language skills
- You were born a multi-tasker

📌 Customer Happiness Champion 2022 (Jaipur)
🏢 Nameless
📍 Jaipur