Key Responsibilities

Team Leadership & Workflow
Management

- Manage the daily priorities and workload of the creative team.

- Assign projects based on capacity, skillset, and deadlines.

- Remove roadblocks and ensure team members have the resources
needed to execute successfully.

- Conduct regular team meetings, monitor progress, and
proactively communicate project status.

- Mentor and coach team members while fostering collaboration and
continuous improvement.

Project & Production Management

- Translate marketing requests into actionable project plans with
transparent deliverables, timelines, and owners.

- Ensure projects move efficiently through each stage of
production while meeting established deadlines.

- Monitor project schedules and proactively identify risks or
delays.

- Coordinate cross-functional work between marketing, creative,
and other departments.

- Ensure all work follows established Standard Operating
Procedures (SOPs) and production workflows.

Quality Assurance & Brand Management

- Review creative deliverables before submission to ensure they
meet quality expectations.

- Ensure all content, website updates, graphics, and marketing
assets adhere to brand guidelines and messaging standards.

- Verify that deliverables are accurate, complete, and aligned
with project objectives before final approval.

- Maintain consistency across all marketing materials and digital
experiences.

Process Improvement

- Continuously improve creative workflows, documentation, and
SOPs to increase efficiency and consistency.

- Identify opportunities to streamline communication, reduce
bottlenecks, and improve project visibility.





- Track team performance metrics and recommend improvements to
productivity and quality.

Communication & Stakeholder Support

- Serve as the primary liaison between the Director of Product
Marketing and the creative team.

- Clearly communicate priorities, deadlines, and expectations.

- Provide regular status updates on projects, workload, and team
capacity.

- Help prioritize competing requests while ensuring alignment
with business objectives.

Requirements

Qualifications

- Bachelor's degree in Marketing, Communications, Design, Project
Management, or a related field (or equivalent experience).

- 3–5+ years of experience leading creative projects, marketing
production, or creative operations.

- Experience managing creative professionals, including
designers, writers, and digital production staff.

- Strong project management and organizational skills with the
ability to manage multiple priorities simultaneously.

- Excellent written and verbal communication skills.

- Familiarity with Hubspot or similar marketing platforms

- Working knowledge of digital marketing, website content
management systems, and creative production workflows.

Benefits

Success in This Role

The Creative Services Manager will be
successful by:

- Delivering projects on schedule with minimal oversight.

- Maintaining consistently high creative quality and brand
compliance.

- Keeping the creative team organized, productive, and
accountable.

- Ensuring work follows documented SOPs and established
processes.

- Providing proactive communication that gives leadership
confidence in project execution.

- Building a collaborative, efficient team culture focused on
continuous improvement.

📌 Creative Services Lead / Manager (Hyderabad)
🏢 Leading
📍 Hyderabad