About us:

Harassment, Discrimination and
Bullying are pervasive issues that affect individuals across the World in
various settings be it schools, workplaces, homes, public spaces or online
platforms. Our aim is to provide 360 degree solutions against Bullying,
Harassment & Discrimination and promote Diversity, Equity,
Inclusion & Belonging.

POSH at Work
is a brand of The Legal Swan and is a leading consultancy dedicated to building
respectful, safe, and inclusive workplaces in line with the Sexual Harassment
of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 –
commonly known as the POSH Act. We support over 200 organizations across India
with end-to-end compliance services including:

- External Member services for Internal
Committees (IC)

- Investigation support and legal advisory
in sexual harassment complaints

- Training & sensitization programs
for employees, managers, and IC members

- E-learning tools and technology
solutions to drive awareness and reporting

- Policy development, compliance audits,
and implementation frameworks

Our
multidisciplinary team of lawyers, psychologists, trainers, and compliance
professionals brings both legal rigour and a trauma-informed approach to our
work. Each year, we handle over 100 complaints and conduct 200+ training
programs across sectors.

You can read more about us here - https://thelegalswan.com/, https://poshatwork.com/ and https://respekt.in/.

Role Overview

We are looking for a strategic
and dynamic Business Development & Client Relationship Manager to expand
our reach, strengthen our client partnerships, and help take POSH at Work into
its next phase of growth and drive growth and enhance the Company’s market
presence. This role blends sales acumen with relationship management, requiring
someone who understands our core mission and can communicate it effectively to
clients and partners. The ideal candidate will have a strong understanding of




our services, excellent networking skills, and the ability to identify new
business opportunities.

Key Responsibilities

Business Development

- Create and execute strategic business
development plans to achieve revenue growth.

- Identify and pursue new business
opportunities across corporate, educational, and institutional sectors

- Build and manage a pipeline of
prospective clients, including law firms, HR consultancies, and companies
seeking compliance support

- Develop and execute outreach strategies,
proposals, and pitch presentations

- Track industry trends and identify areas
for service expansion (e.g., POCSO, mental health, DEI)

- Gain a comprehensive understanding of
our services and unique value proposition.

- Develop creative strategies to
increase our visibility and expand its client base.

- Track, measure, and report business
development performance, identifying areas for improvement.

Client Relationship Management

- Act as a key point of contact for
existing clients, ensuring high client satisfaction and retention

- Schedule and coordinate service
delivery—trainings, investigations, IC memberships—with internal teams

- Manage renewals, feedback, and upselling
opportunities with sensitivity and professionalism

- Troubleshoot client issues, ensuring
timely resolution and quality service delivery

Collaboration & Reporting

- Coordinate with legal, training,
psychology, and tech teams to ensure seamless delivery

- Maintain CRM systems and track client
interactions, conversions,



and follow-ups

- Provide regular reports and insights to
leadership on sales, client feedback, and growth opportunities

Qualifications & Skills

- 3–4 years of proven experience in
business development, sales, or client servicing (experience in HR, legal,
compliance, or consulting preferred)

- Excellent communication, presentation,
and interpersonal skills

- Proactive, self-motivated, and
results-oriented mindset.

- Ability to understand compliance-based
services and explain them to varied stakeholders

- Self-driven, target-oriented, and
comfortable working in a fast-paced workplace

- Experience with CRM tools and Google
Workspace

- Bachelor's or Master’s degree in
Business, Marketing, Law, or a related field.

- Strong communication, negotiation, and
presentation skills.

- Ability to analyze market trends and
formulate data-driven business strategies.

- Experience in preparing business
proposals, RFPs, and RFQs.

- Strong networking and
relationship-building abilities.

Nice to Have

- Prior exposure to POSH law, workplace
compliance, or DEI-related work

- Experience working with senior
leadership in client organizations

- Legal or HR background (educational or
professional)

Why Join Us?

- Be part of a mission-driven organization
that’s shaping safe, inclusive workplaces and get the opportunity to
contribute to the Company’s strategic growth.

- Collaborate with a dynamic team who are experts
in law, psychology, and tech.

- Career growth and professional
development opportunities

- Work in a flexible, supportive, and
impact-oriented environment

- Competitive compensation and
performance-based incentives.

If you have a strategic mindset,
strong relationship-building skills, and a genuine passion for driving business
growth, we invite you to explore this opportunity with us!

📌 Business Development & Client Relationship Manager (Bengaluru)
🏢 Important Group
📍 Bengaluru