As an Assistant Manager – Charge Posting you are responsible for supervising charge entry operations, ensuring accurate capture of clinical services into the billing system, and maintaining compliance with payer and coding guidelines. The role involves team leadership, quality monitoring, productivity management, and coordination with coding, billing, and denial management teams to optimize revenue cycle performance.
1. Responsible for managing day-to-day charge posting/charge entry operations for physician and facility services.
2. Ensure charges are entered accurately and within defined turnaround time (TAT).
3. Monitor daily productivity and quality metrics for the team.
4. Manage a team of charge entry specialists / associates.
5. Conduct daily huddles and weekly performance reviews.
6. Support employee development and performance improvement.
7. Perform periodic quality audits of charge posting.
8. Ensure compliance with:
- Coding guidelines
- Payer policies
- Client-specific billing rules
1. Identify workflow inefficiencies and process gaps.
2. Implement automation or workflow improvements to improve productivity.
3. Work closely with coding and AR teams to reduce revenue leakage.