THE ROLE

Coordinate delivery. Build customer confidence. Keep work moving.

Are you an organised, customer-focused qualified who thrives on keeping
delivery on track? At Evotix, we’re looking for a Managed Application Services
Co-Ordinator to oversee the coordination and delivery of customer work through
our Managed Application Services team, ensuring requests are managed efficiently
from start to finish.

You’ll act as the central point of coordination between customers and
consultants, driving clear communication, effective scheduling, and seamless
delivery. If you’re someone who brings structure, attention to detail, and a
proactive approach to customer service, this is an opportunity to make a direct
impact on customer success and delivery excellence.

WHAT YOU'LL DO

Work Planning & Coordination

* Plan, schedule, and coordinate work across the Managed Application Services
team, ensuring priorities are effectively balanced and delivery commitments
are met.
* Work closely with consultants and management to monitor progress, identify
potential risks,



and help keep delivery activities on track.

Resource Management, Reporting & Administration

* Monitor consultant utilisation, capacity, and time recording, providing
visibility of workloads and supporting effective resource planning.

* Produce operational reports and management information, maintaining accurate
records that support governance, planning, and continuous improvement across
the Managed Application Services function.

Service Administration & Governance

* Own the triage, prioritisation, and coordination of requests within
Salesforce Service Cloud, ensuring work is accurately assigned, tracked, and
progressed.

* Maintain clear oversight of work in progress, ensuring tickets, activities,
and delivery information are kept up to date and aligned with agreed
processes.

WHAT YOU BRING

Essential:

* Strong organisational, planning, and administrative skills.
* Excellent written and verbal communicatio

📌 Managed Application Services Coordinator (Bengaluru)
🏢 Evotix
📍 Bengaluru