Process Trainer (Gurugram)

Process Trainer (Gurugram)

16 Aug
|
Samavesh Marketing India Private
|
Gurugram

16 Aug

Samavesh Marketing India Private

Gurugram

Key Responsibilities:

• Conduct process training for new hires and existing team members.

• Develop, update, and maintain training content, materials, and assessments.

• Track and evaluate the effectiveness of training sessions and provide actionable feedback.

• Collaborate with Quality Assurance (QA) and Operations teams to identify gaps and drive continuous improvement initiatives.

• Organize and lead employee engagement activities.

• Actively contribute to the learning culture and organizational growth through innovative training practices. Qualifications & Requirements:

• Education: Graduate in any discipline.

• Experience: Minimum 1 year of experience as a Process Trainer in a BPO environment.

• Certification: TTT (Train the Trainer) certified – preferred. Skills:

• Excellent communication and presentation skills.

• Robust interpersonal skills and the ability to engage diverse learners.

📌 Process Trainer (Gurugram)
🏢 Samavesh Marketing India Private
📍 Gurugram

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