Job Title: Voice Process Executive

Location: Vijay Nagar, Indore

Job Type: Full time

Shift Duration: 9 Hours

Job SummaryWe are looking for enthusiastic and customer-focused Voice Process Executives to join our team in Vijay Nagar, Indore. The ideal candidate will handle inbound and outbound calls, provide excellent customer support, resolve customer queries, and ensure a positive customer experience.

- Key ResponsibilitiesHandle inbound and outbound customer calls professionally.
- Respond to customer inquiries and provide accurate information.
- Resolve customer complaints and concerns in a timely manner.
- Maintain detailed records of customer interactions in the system.
- Follow company policies, processes, and quality standards.
- Achieve individual and team performance targets.
- Escalate complex issues to the appropriate department when required.
- Maintain a positive and professional attitude during customer interactions.
- RequirementsMinimum qualification:



12th Pass / Graduate.
- Good verbal communication skills in English and Hindi.
- Basic computer knowledge.
- Strong customer service and problem-solving skills.
- Ability to work in a 9-hour shift schedule.
- Freshers and experienced candidates are welcome to apply.
- Preferred SkillsExcellent listening and communication abilities.
- Ability to multitask and work in a fast-paced environment.
- Positive attitude and willingness to learn.
- BenefitsCompetitive salary package.
- Performance-based incentives.
- Training and career growth opportunities.
- Friendly and professional work environment.

Work Location: Vijay Nagar, Indore

Shift: 9 Hours (Day/Night Shift as per business requirements)

Interested candidates can apply by submitting their updated resume.

📌 Customer Support Executive (Indore)
🏢 BSK PLACEMENT
📍 Indore