16 Aug
|
Mspire Ventures
|
Mehsana
16 Aug
Mspire Ventures
Mehsana
:
We Are Hiring Collection Executive - ( Unsecured Loan) In Mehsana .
Job Title: Collection Executive
Responsibilities:
- Contact customers through phone calls, emails, or visits to collect pending payments.
- Follow up regularly with defaulters to ensure timely recovery.
- Maintain updated records of interactions, payments, and follow-ups.
- Explain repayment terms and assist customers in setting up payment plans.
- Escalate complex or non-responsive cases to senior management or legal team.
- Achieve assigned monthly and quarterly collection targets.
- Ensure adherence to regulatory and organizational collection practices.
- Provide daily/weekly reports on collection status to the reporting manager.
- Maintain professionalism and empathy while handling sensitive financial situations.
- Collaborate with internal teams to resolve customer issues and disputes.
Requirements:
- Minimum qualification: 12th pass; Graduation preferred.
- 1–3 years of experience in collections (preferably in financial services).
- Valuable communication and negotiation skills.
- Ability to handle pressure and meet targets.
- Basic computer literacy and familiarity with CRM tools.
📌 We Are Hiring Collection Executive - ( Unsecured Loan ) In Mehsana
🏢 Mspire Ventures
📍 Mehsana