16 Aug
|
Mspire Ventures
|
Vadodara
16 Aug
Mspire Ventures
Vadodara
:
We Are Hiring Branch Collection Manager ( Unsecured Loan) In Vadodara.
Job Title: Branch Collection Manager – Unsecured Loan
Responsibilities:
- Supervise and manage a team of field and tele-calling collection executives.
- Monitor daily collections and follow-ups for overdue unsecured loans.
- Set targets for collection staff and track performance against KPIs.
- Ensure timely follow-up and recovery of delinquent accounts.
- Coordinate with legal teams on recovery through legal channels when required.
- Analyze collection data to identify risk patterns and problem accounts.
- Ensure compliance with regulatory guidelines and company policies.
- Maintain MIS reports, recovery dashboards, and branch performance metrics.
- Train and mentor team members for better efficiency and customer handling.
- Resolve escalated customer issues with professionalism and tact.
Requirements:
- Bachelor’s degree (MBA preferred).
- 4–6 years of experience in unsecured loan collections, with 1–2 years in a managerial role.
- Strong leadership and team management skills.
- Valuable understanding of the collections lifecycle and legal recovery process.
- Excellent communication, negotiation, and analytical skills.
- Proficient in MS Office and collection management tools.
📌 We Are Hiring Branch Collection Manager ( Unsecured Loan) In Vadodara
🏢 Mspire Ventures
📍 Vadodara