Role Overview The Visa Manager will lead the end-to-end visa process for students, faculty, and staff traveling internationally. The role requires strong operational excellence, stakeholder management, documentation expertise, and the ability to manage multiple country-specific visa requirements while ensuring a best-in-class student experience.

Key Responsibilities

- Manage the complete visa lifecycle for outbound students across multiple countries.

- Review, verify, and maintain visa documentation with a high degree of accuracy.

- Stay updated on immigration regulations, embassy guidelines, and changing visa policies.

- Coordinate directly with embassies, consulates, VFS centers, visa agencies, and travel partners.

- Guide students through documentation, appointment scheduling, biometrics, interviews, and submission processes.

- Conduct visa information sessions and create detailed documentation guides for students.

- Track visa applications and proactively communicate status updates.

- Handle escalations and resolve visa-related issues within defined timelines.

- Maintain accurate records, dashboards, trackers, and compliance reports.

- Collaborate with Admissions, Student Experience, International Programs, Legal, Finance, and Operations teams.

- Identify opportunities to automate and improve visa operations and documentation processes.

- Ensure compliance with data privacy and document security standards.

Requirements

- Bachelor's degree in any discipline (Master's preferred).





- 4–7 years of experience in visa processing, immigration services, international education, travel operations, or global mobility.

- Experience handling visas for countries such as the USA, UK, Canada, Schengen, UAE, Singapore, Australia, and other major study destinations.

- Solid understanding of embassy procedures and documentation requirements.

- Exceptional attention to detail and documentation skills.

- Excellent communication and stakeholder management abilities.

- Ability to manage large volumes of applications within tight deadlines.

- Advanced proficiency in Microsoft Excel and Google Sheets.

- Experience working with CRM or visa management platforms is preferred.

Preferred Experience

- Experience with universities, study abroad organizations, EdTech companies, or international mobility programs.

- Prior experience managing student visa operations at scale.

- Familiarity with international travel documentation and compliance.

Key Skills

- Visa & Immigration Operations

- Documentation Management

- Student Counselling

- Stakeholder Management

- Process Improvement

- Compliance Management

- Project Coordination

- Problem Solving

- Attention to Detail

- Communication & Relationship Management

Success Metrics

- Visa approval rate.

- On-time visa submission and processing.

- Student satisfaction (CSAT/NPS).

- Zero compliance or documentation errors.

- Turnaround time for visa applications.

- Process efficiency and automation initiatives.

📌 Visa Consultant (Gurugram)
🏢 Tetr College of Business
📍 Gurugram