Urgent Hiring hiring for Contact Center Manager (Outbound Sales - Insurance) for Gurugram. Candidate should have strong experience in outbound sales in any product and contact center operation experience.

Interested candidate can call on (phone hidden) or email their resume on [email protected]

Entity - Policybazaar

Location - Mumbai, Malad West

Key Responsibilities:

- Drive sales performance and ensure achievement of business targets
- Manage and lead the sales team with a strong focus on productivity and conversions
- Monitor pipeline, enquiry management, and closure efficiency
- Ensure high customer engagement and resolution handling
- Track daily sales, MIS, KPIs, and operational performance
- Coordinate with internal stakeholders for smooth execution and escalations




- Improve process adherence, sales quality, and team accountability
- Drive retention, upselling, and overall customer experience

Preferred Candidate Profile:

- Prior experience in outbound sales/team management roles,
- Robust communication and leadership skills
- Good understanding of sales funnel and conversion metrics
- Ability to work in a high-pressure and target-driven environment
- Automotive/Insurance/BFSI/Contact centre experience will be preferred
- Strong ownership and stakeholder management skills
- Experience in managing more than 100+ outbound agents team.

📌 Hiring - Contact Center Manager (Outbound Sales)- Insurance - Mumbai
🏢 Paisabazaar
📍 Mumbai