Job Description (JD) Sales Manager (Banking Loan Sales & Processing) Job Title Sales Manager Banking (Loan Sales & Processing) Department Banking Sales Reporting To Branch Manager / Business Head / CEO The Sales Manager Banking is responsible for generating business for various loan products, managing customer relationships, coordinating the complete loan application process, ensuring accurate documentation, and working with banks and financial institutions to achieve business targets while maintaining compliance with regulatory and internal policies.

Key Roles & Responsibilities

- Sales & Business Development
- Generate business for Home Loans, Mortgage Loans, Personal Loans, Business Loans, Loan Against Property (LAP), and other banking products.
- Identify and acquire new customers through direct sales, referrals, channel partners, and corporate tie-ups.
- Achieve monthly, quarterly, and annual sales targets.
- Build and maintain solid relationships with banks, NBFCs, builders, developers, and channel partners.

- Loan Processing

- Guide customers through the end-to-end loan application process.
- Collect, verify, and review customer documents for completeness and accuracy.
- Coordinate with banks, credit teams, and operations for loan processing.
- Track loan applications from submission to sanction and disbursement.
- Resolve processing issues to ensure timely approvals.

- Documentation & Compliance

- Ensure all KYC and loan documentation complies with bank and regulatory requirements.
- Verify customer eligibility and maintain accurate records.
- Coordinate with legal, valuation, and technical teams where required.




- Maintain confidentiality of customer information and documentation.

- Customer Relationship Management

- Explain loan products, interest rates, eligibility criteria, and repayment options to customers.
- Provide regular updates on application status.
- Address customer queries and resolve issues promptly.
- Maintain long-term relationships to generate repeat and referral business.

- Team Management

- Lead, mentor, and motivate the sales team.
- Monitor daily sales activities and productivity.
- Conduct training sessions on banking products, compliance, and sales techniques.
- Review team performance against KRAs and KPIs.

- Reporting & MIS

- Prepare daily, weekly, and monthly sales and processing reports.
- Maintain CRM/ERP records with accurate customer and loan information.
- Analyze sales performance and recommend improvement strategies.

Qualifications

- Bachelors degree in Business Administration, Finance, Commerce, or a related field.
- MBA (Marketing/Finance) preferred.
- Experience 4-8 years of experience in banking, NBFC, or financial services.
- Experience in loan sales and loan processing is mandatory.
- Team handling experience is preferred.

Required Skills





- Strong knowledge of loan products and banking processes.
- Excellent sales, negotiation, and relationship management skills.
- Understanding of KYC, compliance, and loan documentation.
- CRM/ERP proficiency.
- Strong communication and interpersonal skills.
- Analytical and problem-solving abilities.
- Team leadership and performance management.

Key Competencies

- Sales & Business Development
- Customer Relationship Management
- Loan Processing
- Documentation & Compliance
- Team Leadership
- Negotiation Skills
- Communication
- Time Management
- Problem Solving
- Target Orientation

Key Performance Indicators (KPIs)

- Achievement of monthly and annual loan disbursement targets.
- Number of loan applications sourced and processed.
- Loan approval and disbursement ratio.
- Lead-to-disbursement conversion rate.
- Accuracy and completeness of loan documentation.
- Turnaround time (TAT) for loan processing.
- Customer satisfaction and retention.
- New channel partner and referral network development.
- Timely CRM/ERP updates and MIS reporting.
- Compliance with banking and regulatory requirements.

This JD is suitable for a Sales Manager working with a bank, NBFC, or Direct Selling Agent (DSA) handling loan sourcing, documentation, processing, approvals, and customer relationship management.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales Manager- Banking (Mumbai)
🏢 DBRE INDIA
📍 Mumbai