16 Aug
|
Trafo Power and Electricals
|
Agra
16 Aug
Trafo Power and Electricals
Agra
We are seeking a proactive and articulate Telesales Executive to handle customer communications, lead follow-ups, and sales coordination. In this role, you will manage daily calling operations, maintain continuous follow-ups with prospective buyers, send professional email correspondence, and keep our CRM system accurately updated. You will also serve as a key bridge between customers and senior sales team members to close deals efficiently.
Key Responsibilities
1. Customer Calling & Outreach:
Conduct regular calls to fresh leads sourced from digital campaigns, IndiaMART, and other B2B platforms to evaluate requirements and purchase intent.
2. Continuous Follow-Ups:
Maintain structured, persistent follow-up via phone and email to keep leads warm and move deals forward.
3. Sales Coordination:
Act as the direct coordinator between customers and Senior Sales Executives/Managers—scheduling meetings, sharing technical details, and facilitating smooth handoffs.
4. Email Communication:
Draft and send clear, professional email follow-ups, price quotations, meeting summaries, and promotional materials.
5. CRM Management:
Rigorously update the CRM software with call notes, customer details, lead status, next steps, and pipeline stages in real time.
6. Pipeline Support:
Track customer responses, handle initial objections, and ensure no sales lead falls through the cracks.
Requirements & Qualifications
1. Experience: 1–3 years of experience in telesales, telecalling, inside sales, or sales support.
2. Communication Skills: Excellent verbal and written communication skills with a clear, professional phone manner.
3. Organizational Ability: Robust multi-tasking and follow-up management skills with high attention to detail.
4. Tech Proficiency: Hands-on experience with CRM platforms (e.g., Zoho, Salesforce, HubSpot) and standard email/office tools.
5.Interpersonal Skills: Ability to coordinate smoothly with internal senior sales stakeholders and external clients alike.
Industry Preference
Open to all industries; manufacturing/office administration background preferred.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Telesales Executive (Agra)
🏢 Trafo Power and Electricals
📍 Agra