Technical Support Executive (Greater Noida)

Technical Support Executive (Greater Noida)

16 Aug
|
Samra Infotech Private
|
Greater Noida

16 Aug

Samra Infotech Private

Greater Noida

Technical Support Executive:

Location: Greater Noida, Uttar Pradesh

Job Type: Full-Time | Work From Office

Experience: 0–1 Year

Salary: Up to ₹20,000 per month

About the Role:

We are looking for a Technical Support Executive to join our team and assist customers with technical queries and product/service-related issues. The ideal candidate should have good communication skills, basic technical knowledge, and a problem-solving mindset.

Key Responsibilities:

- Handle customer queries related to technical issues through calls, chat, or email.
- Identify and troubleshoot basic technical problems.
- Guide customers step-by-step to resolve issues.
- Provide accurate and timely technical assistance.
- Escalate complex issues to the appropriate team when required.
- Maintain proper records of customer interactions and reported issues.
- Follow company processes and maintain a high level of customer satisfaction.

Requirements:





- 0–1 year of experience in Technical Support, Customer Support, BPO, or a related field.
- Basic knowledge of computers, software, and troubleshooting.
- Good communication and interpersonal skills.
- Strong problem-solving and logical thinking abilities.
- Basic computer skills.
- Freshers with good communication and basic technical knowledge are welcome to apply.

What We Offer:

- Salary up to ₹20,000 per month
- Work From Office
- Career growth and learning opportunities.
- Professional and supportive work setting.
- Training and guidance provided.
- Full-time employment opportunity.

If you are tech-savvy, a good communicator, and enjoy helping people solve problems, apply now and start your career in Technical Support!

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Technical Support Executive (Greater Noida)
🏢 Samra Infotech Private
📍 Greater Noida

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: technical support executive (greater noida) / greater noida

Subscribe to this job alert:

Get the latest job offers by email for: technical support executive (greater noida) / greater noida