Key Responsibilities :

- Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
- Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
- Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
- Act as the primary project/implementation point of contact for enterprise customers.
- Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
- Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
- Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
- Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
- Build and maintain strong, strategic, long-term relationships with enterprise customers.
- Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
- Proactively identify risks and challenges and drive them to resolution.

Ideal Candidate :

Required Experience &

Skills :





- 4 years of experience as a Technical Implementation Manager, SaaS Implementation Manager, Technical Project Manager - Implementation, or similar role.
- Experience working with a B2B SaaS / enterprise software product company.
- Strong experience working with enterprise clients.
- Proven experience leading external/client-facing implementation projects from start to finish.
- Robust understanding of software/technology product implementation and delivery.
- Experience coordinating with Product, Engineering, and Support teams to successfully deliver customer implementations.
- Strong stakeholder management, project management, and communication skills.
- Comfortable presenting to and managing relationships with C-level, VP, Director-level, and other senior enterprise stakeholders.
- Strong executive reporting and presentation skills.
- Engineering graduate.

Perks, Benefits & Culture :

- Competitive salary package.
- Opportunity to learn from and work with senior leadership & founders.
- Build solutions for large enterprises that move from concept to real-world impact.
- Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

📌 Technical Implementation Manager (India)
🏢 TalentXO
📍 India