Senior Manager HR & Administration

Reporting To - CEO / Group Management

Key Result Areas (KRAs)

1. Talent Acquisition & Manpower Planning (35%)

- Achieve 95%+ monthly hiring closure rate within agreed TAT.
- Lead recruitment for all white-collar positions and drive blue-collar hiring through the HR team.
- Build a continuous talent pipeline for key operational and leadership roles.
- Develop relationships with institutes, consultants, job portals, and referral networks.
- Ensure manpower planning is aligned with business growth and budget.
- Publish weekly recruitment MIS and hiring dashboards.

2. Payroll, Employee Records & HR Operations (15%)

- Ensure 100% accurate and timely payroll processing.
- Maintain employee records, contracts, confirmations, transfers, promotions, and exits.
- Ensure payroll queries are resolved within 48 hours.
- Maintain HRMS accuracy and employee master database.
- Ensure smooth onboarding and exit formalities.

3. Compliance & Employee Relations (15%)

- Ensure 100% compliance with:
- PF

- ESIC
- PT

- LWF
- Shops & Establishment Act

- Factory Act

- Contract Labour Regulations

- Labour Welfare Requirements
- Conduct periodic compliance audits across all locations.
- Ensure zero penalties, notices, or legal non-compliance.
- Manage employee grievances and disciplinary actions.
- Review and update HR policies periodically.
- Ensure policy implementation across restaurants, factory, warehouse, and HO.

4. Administration & Facility Management (15%)

- Oversee administration of Corporate Office, Factory, Warehouse, and Restaurants.
- Ensure proper maintenance of office and factory infrastructure.

- Manage

- Security services

- Housekeeping services

- Pest control

- Staff transportation




- Employee accommodation (where applicable)

- Utility service providers

- Facility AMC vendors
- Ensure workplace cleanliness, safety, and operational readiness.
- Negotiate and manage admin vendor contracts for cost efficiency.
- Maintain asset registers and office administration records.
- Ensure uninterrupted support services across all locations.

5. Factory HR & Industrial Relations (10%)

- Support factory manpower planning and workforce deployment.
- Ensure compliance with Factory Act requirements.
- Coordinate employee welfare initiatives at the manufacturing facility.
- Handle worker grievances and disciplinary matters.
- Coordinate with factory management on attendance, productivity, and workforce requirements.
- Maintain harmonious industrial relations and prevent disruptions.

6. Employee Engagement, Culture & Training (5%)

- Conduct structured induction for all current joiners.
- Drive employee engagement programs across locations.
- Organize celebrations, recognition programs, and welfare initiatives.
- Improve employee retention and workplace culture.
- Coordinate learning and development initiatives.

7. Performance Management (5%)

- Ensure 100% completion of appraisal cycles.
- Conduct KPI/KRA reviews for Head Office employees.
- Support leadership in performance calibration discussions.




- Track performance improvement plans and succession readiness.

Ideal Candidate Profile Skills

HR Leadership

- Talent acquisition
- Workforce planning
- Employee relations
- Organizational development

HR Operations

- Payroll management
- Statutory compliance
- HRMS administration
- Policy implementation

Administration & Facility Management

- Vendor management
- Security management
- Housekeeping management
- Asset management
- Infrastructure maintenance

Industrial Relations

- Factory workforce management
- Labour law compliance
- Worker engagement
- Dispute resolution

Leadership

- Team management
- Problem-solving
- Negotiation
- Stakeholder management

Knowledge Must have strong understanding of:

- Labour Laws
- Factory Act
- Shops & Establishment Act
- PF, ESIC, PT, LWF
- Contract Labour Regulations
- Payroll & Compensation Structures
- HRMS Systems
- Recruitment Platforms
- Facility & Administration Management
- Vendor Contract Management
- Industrial Relations

Experience

- 8- 12+ years of HR experience.
- Minimum 35 years in a leadership role.
- Experience handling both HR and Administration functions.
- Experience in Hospitality, Retail, Manufacturing, FMCG, or Multi-unit Operations preferred.
- Prior exposure to factory HR and statutory compliance will be highly preferred.

Success Metrics

- Hiring Closure Rate 95%
- Employee Retention Improvement
- Payroll Accuracy 99.5%
- Compliance Score = 100%
- Zero Statutory Penalties
- Employee Grievance Resolution within SLA
- Facility Uptime & Maintenance Compliance 95%
- Employee Engagement Score Improvement
- Admin Cost Optimization Year-on-Year

Contact Person: Aasma Shaikh [email protected]

📌 Sr. Manager HR & Administration - Pune
🏢 SG Oasis
📍 Pune