16 Aug
|
Signzy
|
Gurugram
(B2B | BFSI)
Location: Gurgaon
Experience: 8–10 years (Enterprise Sales & Key Account Management, BFSI)
Based out of Gurgaon
Role Overview
We are looking for a seasoned Sr.
Key Account
Manager (Sr. KAM) to manage and grow strategic enterprise accounts within the BFSI ecosystem. The ideal candidate should have a robust foundation in hardcore enterprise sales , with the ability to transition from acquiring customers to growing and expanding strategic relationships. This role is responsible for strengthening client relationships, driving account expansion, identifying upsell and cross-sell opportunities, and ensuring long-term customer success. It requires exceptional stakeholder management, consultative selling skills, and the ability to collaborate cross-functionally to deliver outstanding business outcomes.
Responsibilities
● Own and manage a portfolio of strategic BFSI accounts, ensuring high customer satisfaction and retention.
● Drive revenue growth through upselling, cross-selling, and account expansion initiatives.
● Build and maintain strong relationships with CXOs and key decision-makers across client organizations.
● Develop and execute account growth strategies to maximize revenue and customer lifetime value.
● Act as the primary point of contact for customers, ensuring timely resolution of business and operational concerns.
● Work closely with Sales, Customer Success, Product, and Implementation teams to deliver seamless customer experiences.
● Monitor account health, customer adoption, and business outcomes to proactively address risks and identify growth opportunities.
● Conduct regular business reviews with customers and present value-driven insights.
● Maintain accurate account forecasts, pipeline updates, and CRM hygiene.
Ideal Candidate
● 8–10 years of experience in Enterprise Sales and Key Account Management within B2B SaaS or BFSI.
● Prior hardcore enterprise sales experience is mandatory , with a proven track record of acquiring and growing large enterprise accounts.
● Strong experience managing strategic accounts with a consistent record of revenue growth, renewals, and customer retention.
● Prior experience with digital onboarding, identity verification, fraud prevention, or fintech solutions is highly preferred.
● Candidates from competitors will be preferred.
● Excellent stakeholder management, negotiation, and relationship-building skills.
● Strong business acumen with a consultative and solution-oriented sales approach.
● Ability to collaborate effectively across cross-functional teams in a fast-paced environment.
What We Offer
● Work at the forefront of digital transformation in the BFSI ecosystem.
● Opportunity to manage and grow strategic enterprise relationships with leading financial institutions.
● Opportunity to take ownership of key accounts and drive business growth.
● Exposure to cutting-edge fintech and digital trust solutions.
● Enjoy free team lunches – great ideas happen over food.
● Medical Insurance.
● Travel opportunities across India for customer meetings and industry events.
● Recognition in a high-performance culture.
● Work in an open and feedback-led culture.
📌 Sr. Key Account Manager (Gurugram)
🏢 Signzy
📍 Gurugram