About the Company

Greetings from Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd

Teamware Solutions (a division of Quantum Leap Consulting Pvt. Ltd.) is a 20+ year industry leader providing IT staffing and consulting services, supporting 4000+ professionals across India, the USA, the Middle East, and APAC for leading GCC clients.

About the Role

We are hiring a ServiceNow Consultant – CSM / S2P / SPM / Event Management

- Locations: Bangalore, Pune, Gurgaon
- Work Model: Hybrid
- Experience: 5-8 Years
- Notice Period: Immediate - 15 days

CSM :

- Strong experience in ServiceNow Customer Service Management (CSM),

including Case Management, Customer Portal, Knowledge Management, and

Workspace configurations

- Hands-on experience with ServiceNow platform development,

integrations (REST/API), Flow Designer, business rules, and workflow customization
- Experience working in end-to-end implementations, enhancements,

support engagements, stakeholder interactions, testing, and deployment activities

S2P

- Strong experience in ServiceNow Source-to-Pay (S2P), Supplier

Lifecycle Management (SLM), Procurement Case Management, and Source-to-Pay

Operations

- Experience in designing/configuring workflows, Flow Designer solutions, integrations, and automation of procurement and supplier processes.




- Hands-on experience integrating ServiceNow with ERP/Procurement platforms such as SAP, Ariba, or Coupa, along with stakeholder management and requirement gathering

SPM

- Strong experience in ServiceNow Strategic Portfolio Management

(SPM), including Demand Management, Project Portfolio Management (PPM),

Resource Management, Portfolio Planning, and Agile Delivery

- Hands-on experience in configuring SPM workflows, portfolio governance, demand intake, financial planning, resource capacity management,

dashboards, and reporting
- Experience integrating ServiceNow SPM with Agile/ERP platforms and delivering end-to-end implementations, enhancements, testing, and stakeholder management.

Event Management

- Solid experience in ServiceNow Event Management, alert correlation,

event rules, MID Server configuration, monitoring tools integration, and incident automation
- Hands-on experience in configuring event rules, alerts, connectors,

orchestration workflows, dashboards, and integrations with enterprise monitoring solutions

Experience in end-to-end implementation, troubleshooting, performance optimization, stakeholder management, and production support of Event

Management solutions

Please let me know if you are interested in this position and send me your resume to [email protected]

📌 ServiceNow Consultant – CSM /P / SPM / Event Management (Bengaluru)
🏢 Teamware Solutions
📍 Bengaluru