16 Aug
|
Real Placements
|
Ahmedabad
16 Aug
Real Placements
Ahmedabad
:
- Leading and managing the service department, ensuring efficient service delivery and customer satisfaction.
- Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions.
- Developing and implementing service strategies to enhance customer experience and meet service objectives.
- Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions.
- Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development.
- Acting as a point of escalation for complex customer issues, demonstrating positive problem-solving skills and resolving conflicts in a professional and effective manner.
- Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving.
📌 Service Manager (Ahmedabad)
🏢 Real Placements
📍 Ahmedabad