We’re Hiring: Service Delivery Manager – Cloud Platform

Experience: 5–7 years | Location: Andheri, Mumbai | Type: Full-time

About the Rol eWe’re looking for a hands-on Service Delivery Manage r who can lead cloud infrastructure delivery across AWS and Azur e, manage customer expectations, ensure SLA/KPI compliance, and keep operations running smoothly

.If you enjoy solving problems, driving service excellence, and working with smart cloud teams, this could be a great fit

**.

What You’ll**

**Do

Cloud Skills We’re Looking**

- ForOwn end-to-end delivery of cloud and infrastructure managed servic
- es.Ensure SLA, KPI, incident, problem, change, and release management excellen
- ce.Act as the key customer contact for service reviews, escalations, and improvemen
- ts.Lead and mentor cloud/infrastructure enginee
- rs.Drive automation, standardization, RCA, and continuous service improveme





nt.Good working knowledge of AWS and Azure services such as EC2, VPC, IAM, S3, RDS, EKS/ECS, CloudWatch, Azure VMs, VNet, Storage, Backup, Monitor, Load Balancer, App Services, Azure SQL, Entra ID, and A **KS.

You’ll Be a Great Fit If You**

- Have5–7 years of experience in IT infrastructure, cloud operations, or managed servi
- ces.At least 2 years in a Service Delivery, Technical Lead, or Team Lead r
- ole.Robust ITIL process understand
- ing.Experience managing AWS and/or Azure production environme
- nts.Excellent communication, customer management, and stakeholder handling ski

**lls.

Bonus P**

- ointsAWS Certified Solutions Architect – Asso
- ciateMicrosoft Certified: Azure Administrator Associate (AZ

-104) If interested pls share your cv at vedikajamsutkar@orientind ia.net

📌 Service Delivery Specialist (Mumbai)
🏢 Orient Technologies
📍 Mumbai