About Sectona

Sectona is a Privileged Access Management company that helps enterprises mitigate risk of targeted attacks to privileged accounts spread across data centers and cloud. It provides modern infrastructure access layer for current age workforce to build, confidently access and operate a faster, more secure technology workplace. Sectona delivers a single stack integrated Security Platform which hosts multiple solutions, such as, Privilege Access Management (PAM), Privilege Access Governance (PAG), DevOps Secret Management (DSM) and Endpoint Privilege Management (EPM) for securing dynamic workforce access across on-premises or cloud workloads, endpoints and machine to machine communication.

Sectona works with diverse set of customers from 25+ countries with focus on India, Middle East, Africa, South East Asia, Europe and UK.

For more information, visit www.sectona.com and follow @sectona1 on X or @Sectona on LinkedIn

Key Responsibilities

- Manage and support the organization's IT infrastructure, including Windows Servers, virtualization platforms, storage, backup, disaster recovery and business continuity solutions.
- Administer and monitor Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory, Microsoft Intune, endpoint management and identity and access management.
- Maintain enterprise network infrastructure, including firewalls, VPN, proxy solutions, LAN/WAN, SD-WAN, Wi-Fi, access points (APs), and internet connectivity.
- Implement and maintain cybersecurity controls, including Endpoint Detection and Response (EDR/XDR), antivirus, email security, vulnerability management, patch management, Privileged Access Management (PAM), Multi-Factor Authentication (MFA), and endpoint hardening.
- Monitor infrastructure health,



system availability, performance, capacity utilization and security events to ensure reliable and secure IT operations.
- Lead IT service desk and end-user support operations, ensuring timely incident resolution, SLA compliance, and resolve end user queries.
- Coordinate infrastructure and cybersecurity incidents with SOC teams, internal stakeholders, and vendors, driving timely remediation, root cause analysis (RCA), and preventive actions.
- Plan and execute infrastructure, cloud, branch office, and technology refresh projects, including migrations, upgrades, and implementation of new technologies.
- Maintain IT policies, standards, Standard Operating Procedures (SOPs), technical documentation, and operational runbooks.
- Ensure compliance with internal IT governance policies, information security standards, and regulatory requirements across infrastructure and endpoint environments.
- Lead and support internal and external IT audits by preparing audit evidence, maintaining documentation, addressing audit observations, and driving timely closure of audit findings.
- Work closely with Information Security, Risk, Compliance, and Internal Audit teams to implement security controls and ensure ongoing compliance with organizational policies and regulatory requirements.
- Track compliance initiatives,



perform periodic infrastructure and security reviews, conduct risk assessments, and ensure remediation of identified gaps within agreed timelines.
- Manage infrastructure monitoring platforms, capacity planning, asset lifecycle, software licensing, and operational reporting to support business continuity and operational excellence.
- Manage relationships with technology vendors and service providers, including procurement support, contract management, licensing, and service delivery reviews.
- Lead, mentor, and develop the IT team by promoting technical excellence, accountability, process improvement, and continuous learning.

Team Info

We are a lean company with a diverse team of coders, testers and sales professionals by the day and musicians, sports-lovers, photographers, bloggers and dancers all the other times, we are looking forward to expanding this diversity and create a unique experience for our customers through our distinct problem-solving approach.

Required Skills and Experience

- 10+ years of experience in IT Infrastructure, Systems Administration, or Enterprise IT Operations, with at least 2–4 years in IT Manager role.
- Hands-on experience with Microsoft technologies, virtualization, networking, cybersecurity, backup, disaster recovery, and endpoint management.
- Experience participating in or leading IT audits, including ISO 27001, SOC 2 or similar compliance frameworks.
- Strong understanding of IT governance, risk management, change management, asset management, and operational compliance.
- Excellent leadership, stakeholder management, vendor management, project management, and communication skills

Work Location

- Mumbai, India

📌 Senior Manager - IT Infrastructure (Mumbai)
🏢 Sectona
📍 Mumbai