Job Summary - SAP CAR Omni Channel

We are looking for an experienced SAP CAR Consultant with solid expertise in SAP Customer Activity Repository (CAR) and Omnichannel Retail solutions. The ideal candidate will have hands-on experience in implementing, supporting, and enhancing SAP CAR functionalities, including POSDTA, OAA, UDF, Inventory Visibility, Demand Data Foundation (DDF), and Omnichannel Order Management processes.

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[email protected] The candidate should possess deep knowledge of retail business processes and integration with SAP S/4HANA, SAP IS-Retail, SAP Commerce, POS systems, and third-party applications.

Key Responsibilities

Functional & Technical Responsibilities

- Design, implement, and support SAP CAR solutions across retail business functions.

- Configure and support
- SAP CAR POSDTA (Point of Sale Data Transfer and Audit)
- SAP Omnichannel Article Availability (OAA)

- Unified Demand Forecast (UDF)

- Demand Data Foundation (DDF)

- Inventory Visibility

- Omnichannel Order Management processes
- Gather business requirements and translate them into functional and technical specifications.
- Lead workshops with business stakeholders to define omnichannel retail processes.

- Integrate SAP CAR with

- SAP S/4HANA
- SAP IS-Retail

- SAP Commerce Cloud (Hybris)

- SAP EWM

- POS systems
- Third-party retail applications
- Support inventory visibility across stores, warehouses, and online channels.
- Configure and optimize real-time inventory and product availability solutions.
- Participate in solution design, architecture reviews, and system integration testing.
- Perform defect resolution, root cause analysis, and production support activities.
- Develop functional specifications and coordinate with ABAP, CPI, and integration teams.




- Ensure data consistency and performance optimization across integrated platforms.

Leadership Responsibilities (10+ Years)
- Lead SAP CAR implementation and rollout projects.
- Mentor junior consultants and offshore teams.
- Engage with business and executive stakeholders.
- Drive solution architecture and roadmap discussions.
- Provide effort estimation, project planning, and risk management.

Architect Responsibilities (15+ Years)
- Define enterprise omnichannel architecture.
- Lead SAP CAR transformation initiatives.
- Design scalable retail digital commerce and inventory visibility solutions.
- Recommend best practices and innovation strategies aligned with SAP Retail roadmap.

Required Skills

SAP CAR Modules

- SAP CAR POSDTA
- SAP Omnichannel Article Availability (OAA)
- Inventory Visibility
- Demand Data Foundation (DDF)
- Unified Demand Forecast (UDF)
- Replenishment and Forecasting concepts

SAP Knowledge
- SAP S/4HANA Retail
- SAP IS-Retail
- SAP MM
- SAP SD
- SAP F&R; (preferred)
- SAP EWM integration

Integration Expertise
- SAP CPI/BTP Integration Suite
- IDocs
- OData Services
- RFC
- Web Services
- APIs and Middleware integrations

Technical Skills
- ABAP Debugging knowledge
- CDS Views
- HANA Database concepts
- Data modeling and performance tuning
- Monitoring and troubleshooting interfaces

Omnichannel Retail Experience Candidate should have experience in one or more of the following:
- Buy Online Pickup In Store (BOPIS)
- Click & Collect
- Ship From Store
- Endless Aisle
- Store Fulfillment
- Real-time Inventory Visibility
- Omnichannel Promotions
- Order Orchestration
- Retail Merchandising
- Store Operations Integration

Qualification
- Bachelor's Degree in Engineering, Computer Science, Information Technology, or related field.
- SAP Certification in SAP CAR, SAP Retail, S/4HANA Retail, or related modules is preferred.

📌 SAP CAR Omni Channel - PAN India (Bengaluru)
🏢 Capgemini
📍 Bengaluru