We are looking for a Support Specialist – Salesforce CRM to provide day-to-day support and administration for our Salesforce platform. In this role, you will troubleshoot production issues, support business users, develop and maintain Salesforce automations, and collaborate with cross-functional teams to ensure the stability, performance, and continuous improvement of our CRM solutions. We are looking for immediate joiners; this role is 100% on-site.

Your tasks

- Designing and maintaining complex Salesforce Flows to automate business processes and improve operational efficiency
- Configuring and maintaining Salesforce security, including profiles, permission sets, roles, sharing rules, and field-level security
- Participating in Salesforce deployment and release activities across environments using Change Sets and CI/CD tools
- Creating and maintaining technical documentation for configurations, customizations, support procedures, and system changes
- Staying up to date with Salesforce platform enhancements and implementing best practices to improve system performance and maintainability

Requirements

- At least 2 years of Salesforce development and/or application support experience




- Valuable understanding of the Salesforce platform, deployment, data model, security model, sharing model, and platform best practices
- Strong hands-on experience building and maintaining complex Salesforce Flows
- Experience with SOQL, validating rules, automation tools, and standard Salesforce functionality
- Basic to intermediate experience with Lightning Web Components (LWC), Apex, and Lightning development

Job no. JOB-XXRMN Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

- Diverse portfolio of clients
- Wide portfolio of technologies
- Employment stability
- Remote work opportunities
- Contracts with the biggest brands
- Great Place to Work Europe
- Many experts you can learn from
- Open and accessible management team

📌 Salesforce Administrator (f/m/x) (Bengaluru)
🏢 Sii Poland
📍 Bengaluru