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Roles & Responsibilities

(API & Pharmaceutical Intermediates Manufacturing Company)

- Sales Planning, Target Setting & Market Development
- Prepare monthly, quarterly, and annual sales targets based on production capacity,

market demand, and business goals.

- Develop strategic sales plans for APIs and pharmaceutical intermediates in domestic and export markets.
- Identify new business opportunities in pharma companies, contract manufacturers,

exporters, and traders.

- Explore recent therapeutic segments and high-potential molecules.
- Conduct competitor analysis on pricing, product availability, quality, and market positioning.
- Coordinate with production and procurement teams for demand forecasting and inventory planning.
- Monitor market trends, raw material fluctuations, and regulatory developments affecting product demand.
- Product Detailing & Technical Presentation
- Present API and intermediate product portfolios to customers with complete technical and commercial understanding.
- Share product specifications, COA, DMF status, impurity profile, stability data,

and regulatory compliance details.

- Prepare technical presentations, quotations, proposals, and product introduction documents.
- Explain manufacturing capabilities, quality standards, and plant infrastructure to clients.
- Coordinate with QA/QC and R&D; teams for technical clarifications and customer queries.

Support customers during product trials, validation batches, and commercial approvals.

- Customer Relationship Management
- Build and maintain strong relationships with pharma companies, purchase teams, and key decision-makers.
- Conduct regular customer meetings, follow-ups, plant visits, and business reviews.
- Develop long-term business partnerships through professional communication and reliable support.
- Ensure customer satisfaction regarding quality, pricing, delivery, and service.
- Identify cross-selling and repeat business opportunities within existing clients.
- Maintain strong communication with export clients and international traders.
- Negotiation & Deal Closure
- Handle commercial negotiations including pricing, payment terms, delivery schedules, and contracts.
- Balance profitability with competitive market pricing.
- Coordinate internally for cost calculations and final commercial approvals.
- Resolve customer objections related to pricing,



quality, lead time, and documentation.
- Close high-value and long-term supply agreements effectively.
- Support collection follow-ups and credit management in coordination with finance team.
- Market Analysis & Customer Requirement Understanding
- Study pharmaceutical market trends, product demand, and competitor activities.
- Analyze customer purchasing patterns, annual consumption, and sourcing preferences.
- Identify high-growth API and intermediate molecules f for business expansion.
- Gather market intelligence related to imports, exports, and pricing movements.
- Support management in identifying new products for development and commercialization.
- Monitor regulatory changes impacting pharmaceutical raw materials.
- Customer Feedback & Continuous Improvement
- Collect customer feedback regarding product quality, packing, documentation, pricing,

and service.

- Identify recurring complaints or improvement areas and coordinate corrective actions internally.
- Share market feedback with management, QA/QC, production, and procurement teams.
- Strengthen customer confidence through quick response and problem-

solving.

- Support continuous improvement in product quality and service standards.
- Sales Monitoring & Management Reporting
- Track daily, weekly, and monthly sales performance against targets.
- Maintain accurate sales pipeline, enquiry status, and order tracking records.
- Prepare MIS reports, sales forecasts, pending enquiry reports, and customer analysis reports.
- Monitor order execution, dispatch status, and payment follow-ups.
- Present performance insights and business updates to management regularly.
- Use ERP/CRM systems for maintaining customer and sales data.
- Coordination with Internal Departments

Purchase Team

- Coordinate for raw material sourcing, vendor availability, and cost optimization.
- Support procurement planning based on confirmed orders and forecast demand.

Production & Planning





- Align production schedules with customer commitments and delivery timelines.
- Coordinate batch planning for urgent and priority orders.

QA/QC & Regulatory

- Ensure timely availability of COA, specifications, validation documents, and compliance-related data.
- Coordinate for customer audits and technical documentation requirements.

Logistics & Dispatch

- Monitor dispatch planning, shipment schedules, export documentation, and transportation.
- Ensure timely delivery and proper communication with customers.

Finance

- Coordinate for pricing approvals, payment terms, LC conditions, collections, and credit limits.
- Product Availability & Order Execution
- Monitor stock levels of APIs and intermediates to ensure uninterrupted supply.
- Coordinate with warehouse and production teams for timely product availability.
- Track orders from enquiry stage to dispatch and payment realization.
- Communicate lead times and delivery commitments clearly to customers.
- Handle urgent requirements and critical dispatches efficiently.
- Strategic & Business Development Responsibilities
- Develop product positioning and branding strategies in pharmaceutical markets.
- Identify new APIs and intermediates for portfolio expansion.
- Explore opportunities with export markets and third- party manufacturing businesses.
- Participate in pharma exhibitions, CPHI events, and industry networking activities.
- Train junior sales staff on product knowledge, pharma terminology, and sales processes.
- Drive long-term business growth, profitability, and market expansion.

Skills Required

- Strong sales and negotiation skills
- Pharmaceutical API & intermediate market knowledge
- Technical understanding of chemical and pharma products
- Communication and relationship management skills
- Market analysis and forecasting capability
- Leadership and team coordination
- Knowledge of export documentation and trade practices
- Problem-solving and decision-making ability

Reports & Documentation

- Enquiry Tracking Report
- Sales MIS Report
- Cost Sheet & Pricing Analysis
- Customer Database & Client List
- Order Execution & Dispatch Report
- Payment Follow-up Report
- Monthly Sales Performance Report
- Market Intelligence & Competitor Analysis Report
- Forecast & Production Planning Report

📌 Sales & Marketing Asst.Manager (Vadodara)
🏢 Actide International
📍 Vadodara