ReDial Clinic

Location: Green Park Extension, Recent Delhi

Job Type: Full-time | On-site

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 6:00 PM

Sunday: Weekly Off

Salary: ₹25,000 – ₹35,000 per month

Reports To: Sales Manager / Head of Sales / Founder's Office

About ReDial Clinic

ReDial Clinic is a doctor-led metabolic reversal clinic in Current Delhi, founded by Dr. Gagandeep Singh. We help patients manage and reverse chronic metabolic conditions such as Type 2 Diabetes, Obesity, Hypertension and other lifestyle-related conditions through structured, closely monitored programs.

Our patients often reach out when they are worried about their health and looking for the right solution. Your role is to be the first trusted human connection they have with ReDial Clinic.

About the Role

We are looking for a Sales Executive who can handle inbound and outbound leads, understand patient requirements, build trust, conduct effective follow-ups, and convert qualified leads into scheduled consultations and program enrolments.

This is a target-driven, communication-heavy sales role. You will be expected to actively manage your leads, follow up consistently, maintain accurate CRM records, and take ownership of your numbers.

In simple terms: your job is to turn a lead who is interested but uncertain into a person who books and attends a consultation with our team.

Key ResponsibilitiesLead Management & Calling

- Handle inbound and outbound leads through calls and WhatsApp.
- Respond quickly to new leads and ensure timely follow-ups.
- Understand the patient's concerns, requirements, and intent before presenting the program.
- Maintain regular follow-ups with leads who are not ready to make an immediate decision.
- Ensure no genuine lead is left unattended or becomes cold due to lack of follow-up.

Sales & Conversion
- Explain ReDial Clinic's programs clearly in simple, non-technical language.
- Build trust and create a positive first impression with prospective patients.
- Identify genuine opportunities and move leads toward a scheduled consultation.
- Handle common objections professionally and confidently.
- Follow up with prospects until they make a clear decision.
- Achieve assigned monthly sales and revenue targets.

CRM & Reporting
- Update the CRM after every interaction.
- Maintain accurate lead status, call remarks,



follow-up dates, and conversion information.
- Track your daily and weekly calling and conversion numbers.
- Review your own performance and identify where leads are dropping off.
- Provide regular feedback to the Sales Manager regarding lead quality, objections, and recurring customer concerns.

Coordination with Clinical & Operations Teams
- Identify questions that require clinical expertise and coordinate with the clinical team.
- Ensure a smooth handover from Sales to the Clinical/Operations team.
- Coordinate with the relevant teams to ensure converted leads attend their scheduled consultations.
- Maintain ownership of the lead until the handover is properly completed.

What We Expect From You
- Strong verbal and written communication skills.
- Good listening and interpersonal skills.
- Ability to build trust with prospective patients.
- Comfortable making a high volume of calls every day.
- Strong follow-up discipline.
- Ability to handle rejection without losing motivation.
- Target-oriented and performance-driven approach.
- Ability to explain information clearly and confidently.
- Comfortable working with CRM systems and WhatsApp.
- Good organizational skills and attention to detail.
- Ability to work independently and take ownership of assigned leads.

Who Will Do Well in This Role? You may be a good fit if:
- You enjoy speaking with people and understanding their needs.
- You don't give up after one unanswered call or a "I'll think about it."
- You can follow up consistently without being pushy.
- You are comfortable working with sales targets and numbers.
- You take responsibility for your own leads and follow-ups.
- You can remain positive and professional even after difficult conversations.
- You want to improve your sales performance every week.
- You understand that in healthcare sales, trust is more important than simply making a sale.

This Role May Not Be For You If
- You are uncomfortable working with sales targets.




- You don't enjoy making repeated follow-up calls.
- You prefer a role with minimal customer interaction.
- You find maintaining CRM records and follow-ups tedious.
- You require constant reminders to complete your daily tasks.
- You are not comfortable being accountable for your individual sales performance.

Qualifications & Experience
- Graduate or equivalent qualification preferred.
- 3-4 years of experience in Sales, Inside Sales, Telecalling, Business Development, or Customer Conversion preferred.
- Freshers with excellent communication skills and a strong sales mindset are welcome to apply.
- Experience in healthcare, wellness, insurance, fitness, or consultative sales will be an advantage.
- Strong Hindi and English communication skills preferred.

Performance Metrics Your performance will primarily be measured through:
- Speed of response to new leads
- Number of calls and follow-ups completed
- Lead-to-consultation conversion
- Consultation-to-enrolment conversion
- Monthly revenue target achievement
- Lead follow-up discipline
- CRM accuracy and data quality
- Appointment attendance / show-up rate
- Quality of customer communication

What We Offer
- Competitive salary of ₹25,000 – ₹35,000 per month, based on experience and interview performance.
- Opportunity to work with a growing doctor-led healthcare organization.
- Exposure to healthcare sales and consultative selling.
- Opportunity to develop strong sales, communication, and patient relationship skills.
- Performance-driven growth opportunities.

Job Details Job Title: Sales Executive – Inside Sales

Industry: Healthcare / Healthcare Services

Department: Sales

Employment Type: Full-time

Work Mode: On-site

Location: Green Park Extension, New Delhi

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 6:00 PM

Weekly Off: Sunday

Salary: ₹25,000 – ₹35,000 per month

Experience: 3-4 years preferred

How to Apply

Interested candidates can share their updated CV with:

Pankaj – HR

Phone: +91 (phone hidden)

If you are confident on the phone, disciplined with follow-ups, comfortable with targets, and genuinely good at building trust with people, we'd like to hear from you.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 Sales Executive (Green Park)
🏢 Redial Clinic
📍 Green Park