QA Engineer

Role Summary

This is a hands-on product QA role combining feature validation, test automation, API and integration testing,

performance and security testing, release validation, and ownership of customer-reported production issues.

Key Responsibilities

1. Product Testing and Quality Assurance

- Understand product requirements, user stories, workflows, and acceptance criteria.
- Prepare and execute test plans, test scenarios, test cases, and test data.
- Perform functional, integration, regression, system, exploratory, usability, and compatibility testing.
- Validate new features, enhancements, configuration changes, defect fixes, and production patches.
- Identify, document, prioritise, track, retest, and close defects through their complete lifecycle.
- Participate in sprint planning, requirement discussions, backlog refinement, demonstrations, release planning, and retrospectives.
- Work closely with developers and product teams to identify quality risks early in the development lifecycle.

2. Test Automation

- Develop, maintain, and execute automated test scripts for web applications and APIs.
- Identify stable and high-value test cases for automation and continuously improve automation coverage.
- Analyse automation failures and distinguish between product defects, test-script issues, test-data problems, and environment failures.
- Integrate automated tests with build and CI/CD pipelines where applicable.
- Maintain reusable automation utilities, test data, execution reports, and supporting documentation.

3. API and Integration Testing

- Test REST APIs, backend services, and integrations with internal and external systems.
- Validate request and response payloads, headers, status codes, authentication, authorisation, error handling, and data consistency.
- Verify positive, negative, boundary, exception, concurrency, and access-control scenarios.
- Use tools such as Postman, Swagger/OpenAPI, curl, or equivalent API-testing tools.

Confluxsys Private Limited | QA Engineer | Confidential Recruitment Document
- Validate end-to-end business workflows spanning multiple services and enterprise platforms.

4. Performance and Security Testing

- Assist in planning and executing performance, load, stress, endurance, and scalability tests.
- Analyse response times, throughput, failure rates, resource utilisation, bottlenecks, and performance degradation.
- Perform basic application and API security testing as part of regular release validation.
- Validate authentication, authorisation, role-based access, session management, input validation, data exposure,





and access-control behaviour.
- Identify common security weaknesses and work with engineering teams to validate remediation.
- Use performance and security testing tools based on project requirements.

5. Customer Issues and Production Support

- Monitor, analyse, and manage customer issues raised through Jira or other approved support channels.
- Review issue descriptions, logs, screenshots, configurations, API requests, database records, and other diagnostic information.
- Reproduce customer-reported issues in internal environments and document clear reproduction steps.
- Coordinate with customers, implementation teams, product owners, and developers to collect missing information and drive issues to resolution.
- Classify issues as product defects, configuration problems, data issues, environmental issues, integration failures,

or user errors.
- Validate patches, hotfixes, workarounds, data corrections, and permanent fixes before they are shared with customers.
- Perform impact analysis and focused regression testing for production fixes.
- Maintain transparent, accurate, and timely updates on customer tickets and internal escalations.
- Convert findings from production issues into regression test cases, automation coverage, product documentation,

monitoring improvements, and preventive quality actions.
- Participate in production release validation and post-release monitoring when required.

Required Skills and Qualifications

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- 1-3 years of experience in software quality assurance, software testing, or product testing.
- Good understanding of software testing concepts, test design techniques, methodologies, and the defect lifecycle.
- Hands-on experience in manual testing of web-based applications.
- Experience in API testing using Postman, Swagger/OpenAPI, curl, or similar tools.
- Basic hands-on experience with UI or API test automation.
- Familiarity with automation tools or frameworks such as Selenium, Playwright, Cypress, REST Assured, PyTest, or equivalent technologies.
- Working knowledge of SQL and the ability to validate application data in databases.




- Basic understanding of HTTP, REST APIs, JSON, authentication, authorisation, and web application architecture.
- Experience using Jira or a similar issue-tracking system.
- Ability to analyse application logs and troubleshoot issues across multiple systems.
- Strong analytical, problem-solving, communication, and attention-to-detail skills.
- Ability to manage planned product-testing work and customer-reported issues simultaneously.
- Willingness to take ownership of issues until they are resolved and verified.

Preferred Skills

- Experience testing enterprise SaaS, cybersecurity, governance, or Identity and Access Management products.
- Familiarity with IAM concepts such as users, accounts, roles, permissions, entitlements, authentication,

authorisation, OAuth, OIDC, and SSO.
- Exposure to performance-testing tools such as JMeter, k6, Gatling, or Locust.
- Exposure to application security testing tools such as OWASP ZAP or Burp Suite.
- Basic understanding of the OWASP Top 10 and secure software testing practices.
- Experience with Git and CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.
- Familiarity with Linux, Docker, Kubernetes, cloud environments, or distributed application architectures.
- Basic programming or scripting knowledge in Java, JavaScript, TypeScript, Python, or a similar language.
- Experience supporting enterprise customers or investigating production incidents.

Confluxsys Private Limited | QA Engineer | Confidential Recruitment Document

What We Look For

- A product-quality mindset rather than a test-execution-only approach.
- Ownership and accountability for customer and product issues.
- Curiosity to understand how the complete product, data flow, and integrations work.
- Ability to investigate incomplete or unclear problem reports methodically.
- Confidence in communicating with developers, product teams, implementation teams, and customers.
- Willingness to learn new tools, technologies, product domains, and security concepts.
- Ability to work independently while collaborating effectively with cross-functional teams.

Success in This Role A successful QA Engineer at Confluxsys will not only identify defects before a release but will also help improve the overall reliability of the product. The engineer will contribute to test automation, investigate customer production issues,

validate solutions, strengthen regression coverage, and help the organisation continuously improve its engineering and release processes.

📌 QA Engineer (Pune)
🏢 Confluxsys
📍 Pune