Education / Specialization: Bachelors in IT or Computer science. PG in relevant field preferred.
Minimum Qualification: Graduation
Experience: Minimum 5 years’ experience in Fintech/Banks (Knowledge of Fintech products such as UPI,
IMPS, BBPS is mandatory).
Role & Responsibilities:
Business Development
- Uncover and understand customer needs and translate them into requirements.
- Ability to work well with internal teams, including developers, engineers, architects, quality assurance,
and operations.
- Ensure requirements are fully understood and that implementation plans match expectations.
- Provide internal and customer training on how to use the product.
- Answer incoming questions about the product and its capabilities.
- Assess and address technical risks.
Serve as a product evangelist and subject matter expert to the technical/developer community.
- Coordinate beta tests.
- Define success criteria for testing and product acceptance.
Client Relationship Building
- Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
- In collaboration with internal team,
meet with prospects, organize and conduct meetings and strive to establish a solid client relationship with an aim to convert lead into client stage
- Play a key role during various stages of customer engagement till delivery and provide support for query resolution
Industry Awareness
- Keep abreast with relevant competitor details including price movements, key trends and market dynamics
- Network effectively with peer teams and industry contacts to stay updated on key trends,
developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge
- Coordinate with various departments (Sales, Technology etc.) to ensure exceptional customer service
- Facilitate the creation and maintenance of proper product documentation.
- Managing product team to achieve business goals
System & Process Compliance
- Maintain accurate records for designated accounts and share regular updates with the Team Lead and
Segment Head
- Ensure highest standards of compliance to Mobileware’s policies, processes and value structure
Level to be determined based on demonstrated expertise, and quality of experience, during the selection process.Ui UX
📌 Product Manager with a leading Fintech (Mumbai)
🏢 Acura Solution
📍 Mumbai
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