What you'll actually do

- Own and execute JustCall's global technology and ISV partnership strategy - identifying the ecosystems, platforms, and partnerships that can create the greatest customer and business impact.
- Build and manage relationships with strategic SaaS platforms across CRM, CX, Helpdesk, AI, Revenue Operations, Productivity, and Commerce ecosystems.
- Source, negotiate, onboard, and grow partnerships that drive customer acquisition, product adoption, and revenue growth.
- Work closely with Product and Engineering teams to prioritize integrations, define use cases, and bring high-impact partner experiences to market.
- Expand JustCall's presence across key marketplaces and partner ecosystems - turning integrations into discoverable growth channels.
- Develop and execute joint go-to-market initiatives including co-selling, co-marketing campaigns, webinars, events, marketplace promotions, and customer success stories.
- Partner with Sales leadership to create scalable co-sell motions, identify joint customer opportunities, and increase partner-influenced pipeline.
- Build partner enablement programs that help partner sales and customer-facing teams effectively position and recommend JustCall.
- Own partnership performance through clear KPIs, reporting frameworks, business reviews, and revenue attribution models.
- Continuously identify new ecosystem opportunities, market trends, and partnership models that strengthen JustCall's competitive position.

What we're looking for

- 7–10+ years of experience across Technology Partnerships, Strategic Alliances, Ecosystem Growth, Business Development, or Partner Management roles within B2B SaaS.
- Proven track record of building and scaling technology, platform, or ISV partnerships that delivered measurable business outcomes.
- Strong understanding of SaaS ecosystems, APIs, integrations, marketplaces,



and partner-led growth motions.
- Experience working closely with Product and Engineering teams to launch and scale integrations.
- Commercial mindset with the ability to connect partnership initiatives to pipeline generation, product adoption, customer retention, and revenue growth.
- Strong executive relationship-building, negotiation, and stakeholder management capabilities.
- Ability to influence cross-functional teams without direct authority and drive alignment across multiple stakeholders.
- Exceptional communication, storytelling, and presentation skills.

Edges that help

- You've built partnership programs from scratch rather than simply managing existing relationships.
- You've launched integrations that became meaningful acquisition, adoption, or retention channels.
- You've managed relationships with platforms such as Salesforce, HubSpot, Zoho, Zendesk, Microsoft Dynamics, ServiceNow, Shopify, Freshworks, Intercom, or similar ecosystems.
- You've created successful co-sell motions and partner-sourced revenue programs.
- You understand marketplace strategies and know how to drive adoption through ecosystem channels.
- You've worked in a high-growth SaaS environment where speed, ownership, and experimentation were expected.

How we work

- Outcomes over activity. We measure partnerships by customer impact, adoption, pipeline contribution, and revenue growth.
- High ownership from day one. This is a builder role with significant influence across the business.
- Cross-functional by design. Success comes from robust collaboration across Product, Engineering, Sales, Marketing, Customer Success, and Partnerships.
- Fast-moving environment. We value action, learning, and continuous iteration over perfection.
- Customer value drives every decision. The strongest partnerships create better experiences for customers and stronger outcomes for the business.

📌 Partnerships Manager (Bengaluru)
🏢 Saas Labs
📍 Bengaluru