- Conduct learner onboarding and orientation calls.
- Follow up with learners to drive engagement and course completion.
- Handle learner queries and coordinate with internal teams for timely resolution.
- Maintain accurate learner records using Google Sheets and internal tools.
- Support day-to-day operational activities and learner communication.
Eligibility -
- Fresher or up to 1 year of experience in Operations, Customer Support, BPO, Telecalling, or similar customer-facing roles.
- Excellent verbal communication skills.
- Fluency in English and at least one regional language (Telugu, Tamil, or Hindi preferred).
- Basic knowledge of Google Sheets/MS Excel.
- Comfortable handling high-volume calling and multitasking.
Location - HSR Layout, Bangalore
Working Days - 6 days (WFO)
Working time - 12pm to 9pm (9hrs)
Stipend - 25k per month
Duration - 3 months to 6 months (Full time conversion based on performance)