About House House

House House is a design-led home goods brand co-founded by Ayesha and Amaya Mangaldas. We work directly with artisan communities across India to create art & objects for the home.

We're an early-stage team (launched July 2026), fast-moving and building something we care deeply about — and we're looking for our first hire.

The Role

We're looking for someone to work directly with the founders on operations. This role is hands-on and high-ownership from day one. We're looking for someone entrepreneurial who enjoys problem-solving and moving fast.

This role begins with a paid 2-month trial phase, with the expectation of converting to full time based on mutual fit. This role will be hybrid: primarily in-person at our Lower Parel office/warehouse, with flexibility to WFH as needed. Please expect to travel around the city to meet vendors.

What You'll Do

Domestic Shipping

- Coordinate domestic shipping across India
- Evaluate best shipping partners and rates for each type of product (note: a lot of our products are large and fragile)
- Manage relationships with domestic courier/logistics partners

International Shipping
- Coordinate international shipping
- Evaluate best international shipping partners and get rates for each product
- Handle documentation and customs requirements for international shipping

Order Fulfilment
- Handle basic customer communication around order status and shipping tracking
- Manage exceptions — delays, damage, lost packages

Packaging & Packing
- Source and develop secondary & tertiary packaging for each SKU,



balancing product safety, brand presentation, and cost
- Create and maintain SOPs for how each product is packed
- Manage the packer(s) — training, quality checks, day-to-day supervision

What's Next (As We Scale) In the next 2–3 months, we expect this role will grow into:

- Leading warehouse setup and order fulfilment
- Leading inventory QC & management
- Managing physical events & pop-ups
- Potentially helping with supply chain management

What We're Looking For

- 2+ years of experience in ops preferred; freshers welcome if extremely organized, detail-oriented and entrepreneurial
- Comfortable juggling WhatsApp, email, spreadsheets, and courier portals
- Clear, professional oral and written communication
- Comfortable with chaos — early-stage means things will change all the time

A note on scope: we're 6 weeks post-launch with evolving requirements. Other things might come into play — social media, events, photoshoot coordination, and more. Flexibility, and excitement to learn, problem-solve and get things done quickly, is key. What You'll Get

- The opportunity, as first hire, to build a brand from the ground up
- Direct mentorship from the founders — you'll see (and shape) far more of the business than ops job titles usually allow
- Exposure to the brand side of the business, not just logistics

How to Apply Email [email protected] with your resume and a short note on why this role excites you and why you might be a valuable fit. Subject line: "Operations Executive — [Your Name]"

📌 Operations Executive (Mumbai)
🏢 House House
📍 Mumbai