Microsoft 365 Administration

- Administer and support Microsoft 365 tenant including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams
- Manage user lifecycle (onboarding, offboarding, license management, role assignments)
- Configure mail flow, transport rules, shared mailboxes, distribution lists, and M365 groups

Identity & Access Management:
- Manage Entra ID (Azure AD), Conditional Access, MFA, RBAC, and PIM
- Support hybrid identity using Azure AD Connect

Security & Compliance:
- Implement Microsoft Purview (DLP, retention, eDiscovery, Information Protection)
- Monitor security alerts and incidents

Teams & Collaboration:
- Administer Microsoft Teams policies and governance
- Manage SharePoint Online site collections and permissions

Monitoring & Support:
- Provide L3/L4 support and root cause analysis




- Coordinate with Microsoft Support

Automation & Optimization:
- Automate tasks using PowerShell and Graph
- Optimize license usage and tenant health

Documentation & Governance:
- Maintain SOPs, KBs, and audit documentation

Required Skills

- Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID
- PowerShell scripting
- Hybrid environments
- ITIL knowledge

Certifications (Preferred)

- Microsoft 365 Administrator Expert
- AZ-104
- ITIL Foundation

Soft Skills

- Robust communication
- Stakeholder management
- Mentoring experience

Good to Have

- Defender for Office 365
- Intune / Endpoint Manager
- Power Platform governance

📌 Architect (Maharashtra)
🏢 Tata Consultancy Services
📍 Maharashtra