Company Description GSPANN Technologies, Inc. is a US-based consulting services provider specializing in Enterprise Content Management (ECM), Business Intelligence, and mobile solutions for large enterprises. The company primarily serves FORTUNE 1000 organizations and focuses on strategy, architecture, delivery, and support across ECM, analytics, big data, DevOps, and mobility.

Since 2004, GSPANN has successfully implemented solutions in data warehousing, information management, QA automation, and project management using a cost-effective onsite, offsite, and offshore model. Team members include subject-matter experts, project managers, and consultants at various experience levels, providing end-to-end services from strategy development through post-delivery maintenance and support. Candidates can explore GSPANN’s service offerings and culture in more detail by visiting the company’s website.

– Learning & Development – GCC

Location: Gurgaon Office(WFO)

Experience: 5+ Years

Department: Human Resources – Learning & Development

About the Role

We are seeking a dynamic, results-driven Learning & Development professional to join our GCC team. The ideal candidate will have strong experience in managing end-to-end L&D; initiatives, designing impactful learning programs, driving organizational development, and partnering with business stakeholders to build a future-ready workforce.

Candidates must possess a strong understanding of the IT industry, technology functions, and GCC operating models to effectively identify capability gaps, design relevant learning interventions, and support business transformation initiatives.

Preferred Qualifications

- The candidate must be Post graduate.
- Experience working in a Global Capability Center (GCC), IT Services, Technology, Product Engineering, or Digital Transformation environment.
- Certifications in Learning &

• Development.

- Experience with LMS platforms, learning analytics tools, and digital learning solutions.

Key Skills &

• Competencies

- Proven track record of managing external training partners, niche technical vendors, or platform providers.




- Experience in content curation and designing blended learning journeys utilizing internal and external digital ecosystems.
- Hands-on experience with Power BI for creating dashboards, reports, and learning analytics.
- Strong proficiency in Microsoft Excel and data analysis.
- Robust project management and execution skills.
- Excellent stakeholder management and business partnering abilities.
- Strong presentation, facilitation, and communication skills.
- Knowledge of competency frameworks and capability-building strategies.
- Data-driven approach to measuring learning effectiveness.
- Ability to work in a fast-paced, matrixed GCC environment.
- Strong knowledge of the IT sector, including technology functions, software development lifecycle (SDLC), digital technologies, cloud, data, cybersecurity, and emerging technology trends.
- Passion for learning, innovation, and continuous improvement.

Employee Engagement &

• Learning Culture Initiatives

- Drive employee engagement programs that enhance learning participation, collaboration, and organizational culture.
- Design and execute learning campaigns, knowledge-sharing sessions, innovation challenges, and learning weeks/months.
- Organize employee development initiatives such as mentorship programs, coaching circles, leadership talks, and career development workshops.
- Partner with HR Business Partner to create engagement interventions that improve employee experience and retention.
- Develop recognition programs to reward learning achievements, certifications, and continuous development efforts.
- Lead onboarding and new-hire integration programs to accelerate employee productivity and engagement.
- Plan and execute employee wellness, diversity & inclusion, and culture-building initiatives in collaboration with HR teams.




- Conduct employee pulse surveys and engagement assessments, analyze insights, and recommend action plans.
- Promote a culture of continuous learning through gamification, learning challenges, badges, and digital learning platforms.
- Coordinate internal events such as Town Halls, Learning Festivals, Leadership Connect Sessions, Tech Talks, and Knowledge-Sharing Forums.
- Support employer branding initiatives by showcasing learning and development success stories across internal communication channels.
- Measure engagement effectiveness through participation metrics, feedback scores, learning adoption rates, and employee satisfaction indicators.

Compliance &

• Mandatory Training Facilitation

- Facilitate and manage mandatory compliance training programs, including POSH (Prevention of Sexual Harassment) and ISMS (Information Security Management System) sessions.
- Ensure timely rollout and completion of compliance learning initiatives across the organization.
- Partner with HR, Legal, Information Security, and business stakeholders to maintain training compliance and awareness.
- Track training completion, maintain records, and provide compliance-related reporting and insights.
- Continuously enhance training effectiveness through engaging facilitation techniques and relevant case studies.

Additional Requirement

- Candidate should be comfortable working in a multi-location GCC environment and managing learning and engagement initiatives across geographically dispersed teams.
- Flexibility to travel between Gurgaon and Hyderabad to ensure successful execution of learning, development, and organizational growth programs.

Travel Requirement

- The role will be based out of Gurgaon; however, the candidate will be required to travel regularly to the Hyderabad office to facilitate learning programs, conduct employee engagement activities, lead Growth Workshops, and partner with business stakeholders.
- Willingness to travel as per business requirements is essential.
- The role requires strong stakeholder management capabilities and the ability to effectively engage employees and leaders across multiple locations.

📌 Learning And Development Professional (Gurugram)
🏢 GSPANN Technologies
📍 Gurugram